Relationship & development manager - TPA – Remote-First

🚀 Be part of a movement to change the way Europe pays

In today’s digital world, payments often still feel outdated: random delays and confusing rules make it harder than it should be to pay and get paid. The European Payments Initiative (EPI) is here to change that forever.

With Wero, our digital wallet, we make sending and receiving money simple, seamless, and secure across Europe. Already live in France, Belgium, and Germany, with more countries and omnichannel solutions coming soon, Wero is supported by 16 major banks and the two largest European acquirers.

Together, we’re building a proudly European payment system: instant, transparent, and designed for the greater good.

🔎 What’s in it for you

• Work on a pan‑European payment scheme, not a local or short‑lived solution

• Collaborate directly with leading banks, acquirers, and merchants across Europe

• Help scale Wero acceptance and shape how payments are adopted in real life

At EPI, we embrace a remote‑first culture, allowing you to work remotely from the country you are based in, with regular in‑person meetings to foster collaboration and connection.

🐝 About the team

You’ll join the TPA & Relationships and Implementation team, working at the crossroads of member engagement, sales, and ecosystem development.

• Reports to: TPA Relationship Lead

• Works closely with: Sales, Marketing, Product, Legal, Operations, and Onboarding teams

• External stakeholders: EPI acquiring members

The team plays a critical role in ensuring member commitment, supporting merchant acquisition, and expanding the EPI acceptance ecosystem across markets.

💥 Your impact

• Structure and grow long‑term partnerships with EPI members across Europe

• Drive merchant acquisition and Wero acceptance, ensuring progress against defined objectives

• Support the acquisition and onboarding of new members and acceptance providers

• Represent and promote Wero within the European payments ecosystem

🧭 What you’ll be doing

Reporting to the TPA Relationship Lead, you will support EPI’s engagement with a portfolio of members and prospects, contributing to sales and business development activities across all EPI markets.

You will work closely with EPI acquiring members to structure relationships (community and bilateral meetings), ensure regular follow‑up, provide internal reporting, and enable efficient merchant acquisition for Wero acceptance.

🛠️ Responsibilities & tasks

Develop strong relationships with EPI members

• Develop and execute go‑to‑market plans with EPI members

• Act as the day‑to‑day interface for a portfolio of members

• Promote the development of members’ merchant base for Wero acceptance, ensuring progress against objectives

• Train members’ teams on Wero products and services at all organisational levels

• Understand members’ needs, business impact, and opportunities for new services and solutions

• Engage members to commit to EPI’s ambitions

Support the acquisition of new members and acceptance providers

• Identify opportunities to expand the EPI member base on the acceptance side and acceptance solution providers

• Drive prospecting activities: pitch EPI, explain documentation, answer questions, and resolve issues

• Support negotiations and finalisation of incentive agreements, membership contracts, and TSP contracts

• Coordinate end‑to‑end onboarding of new members with relevant internal teams

Promote Wero across the ecosystem

• Develop compelling sales materials in collaboration with Marketing

• Ensure strong EPI presence at industry events and conferences, directly or via members

💻 Technology stack

Primary

• Windows or Mac

• Office 365

• Slack

• Atlassian Jira & Confluence

• Miro

🕵🏻‍♀️ To succeed, you should meet at least 70% of these requirements

• 5+ years of experience in the payments industry

• Strong understanding of the payment transaction flow (Issuing / Acquiring)

• Proven experience in influencing, selling, and negotiation within the financial industry

• Strong account management, presentation, and networking skills

• Ability to deliver high‑quality work and report on KPIs

• Strong customer‑oriented mindset

• Ability to thrive in a remote‑first, multicultural environment

Languages

• Fluent in English

• German or French is a strong plus

Working model

• Remote work, with some physical meetings with members

Seniority level

• Minimum 5+ years of professional experience in a similar role

• Proven background in payments, partnerships, sales, or member relationships

🪜 Recruitment steps

1. First call with one of our recruiters

2. Interview focused on the role and your expertise

3. Interview focused on company skills and values

4. Hopefully, an offer you can’t refuse

⛔ Turn back if…

• You’re looking for a highly structured environment with no ambiguity

• You expect to focus only on internal work with no external exposure

• You’re not comfortable operating in a pan‑European, evolving ecosystem
  

Otherwise, apply !

🫶 Our commitment to equal employment opportunities

EPI offers equal job opportunities to all, regardless of gender, ethnicity, religion, sexual orientation, social background, disability, or age. We are committed to building an inclusive environment that reflects the diversity of the people and markets we serve.