Title: TLC Tutor (Pool)
Employee Classification: Part-Time/Temporary
Institution: Northeast State Community College
Department: The Learning Center
Salary: $13 - $17 hourly rate, up to 27 hours per week
Job Summary
Reporting to the Coordinator of The Learning Center, the Tutor/Lab Assistant is responsible for providing tutoring services to Northeast State students.
Job Duties
- Successfully complete all required tutor training and/or professional development.
- Provide tutoring in content areas to students one-on-one or in small groups.
- Help students implement successful learning strategies and study habits.
- Assist in scheduling students for tutoring/other services.
- Compile, maintain, and submit documentation of services provided.
- Create/compile study and/or workshop materials.
- Present workshops, as requested, online and/or on campus.
- Promote and/or participate in collaborative efforts with other tutors and students.
- Display responsible, courteous, and professional behavior in all duties and in all interactions with students and staff.
- Support academic success and retention efforts and programs
- Provide TLC information and general assistance to students, especially with technology issues, directing them to other appropriate offices on campus, if needed.
- Communicate any issues, needs, or concerns to center coordinator.
- Complete other assignments as directed by supervision.
- See our General Employee Responsibilities here
Minimum Qualifications
- College coursework in specific content areas to tutor – grade of “B” or higher in specific courses
- Strong overall academic record – at least a 3.0 GPA
Preferred Qualifications
- College coursework in content areas to tutor with an “A” grade
- Previous tutoring or customer service experience
- Experience leading workshops or study groups
- Experience creating and hosting Zoom meetings
- Willingness to work at multiple campus locations and/or online
Knowledge, Skills, and Abilities
- Technology Skills: MS Office suite
- Excellent interpersonal and communication skills
- Ability to work with diverse student population in courteous, professional manner
- Ability to perform tasks and adjust to fluctuating demands in a fast-paced environment
For assistance regarding the job ad, application process, or application status, please contact the Office of Human Resources at 423-354-5183 or HRstaffing@northeaststate.edu.
Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. A resume and unofficial transcripts are required; a cover letter is optional. You will also be required to provide the contact information for a minimum of three (3) professional references. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note that attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience.
