EntryPart TimeEN
Description
Join our team as a Teller and become the face of our bank, providing outstanding customer service while handling a variety of financial transactions. In this dynamic role, you’ll interact with customers both in person and over the phone, ensuring their needs are met with professionalism and efficiency. You’ll be responsible for balancing cash drawers, processing deposits and withdrawals, and maintaining accurate transaction records. If you’re detail-oriented, excel in a fast-paced environment, and are committed to delivering top-notch service, we invite you to apply and grow your career with us.
We are currently seeking qualified applicants to work as a Teller at our 82nd and Indiana Branch in Lubbock, Texas. (M-F 1:00 PM- 6:00 PM and 1-2 Saturdays a month 7:45 AM - 12:00 PM).
About Us:
At ABC Bank, we are committed to Growing Relationships, Simplifying the Process, and Doing the Right Thing in everything we do.
We believe that building strong, long-term relationships with our customers, employees, and community is at the heart of every success. Our approach is centered around understanding the unique needs of those we serve, fostering trust, and providing personalized solutions. By focusing on the human side of business, we create connections that last and continue Growing Relationships.
We also understand that navigating the world of finance can be complex. That’s why we are dedicated to Simplifying the Process for our customers. We aim to make every interaction clear and straightforward, breaking down barriers and making financial decisions easier to understand and execute.
At the core of our company is a commitment to Doing the Right Thing—always. Whether it's in our relationships with customers, the services we provide, or the decisions we make, we prioritize integrity and ethical practices. We hold ourselves to the highest standards, ensuring that every choice we make reflects our values and the trust our customers place in us.
Join us and be part of a team driven by these values, where growth, simplicity, and integrity define our path forward.
Why Join Us?
Job Duties:
1. Excellent Customer Service
2. Highly Accurate
3. Team Player
4. Computer Knowledge
5. Sell the bank's products and services
6. Active Listening Skills
Essential Job Functions:
1. Deliver exceptional customer service through courteous interactions and timely responses to customer inquiries, both in person and via telephone.
2. Accurately balance currency, coin, and checks in the cash drawer at the end of each shift, and reconcile daily transactions using computers, calculators, or other appropriate devices.
3. Receive checks and cash for deposit, verify amounts, and ensure the accuracy of deposit slips.
4. Record customer transactions in the bank’s systems and issue computer-generated receipts.
5. Count and prepare currency, coins, and checks for deposit or shipment, utilizing manual or automated counting methods as required.
6. Organize and arrange cash and coins in designated dispensers according to denomination.
7. Resolve account discrepancies and address customer concerns with professionalism and discretion.
8. Promote and cross-sell the bank’s products and services to meet customer needs.
9. Operate company vehicle to deliver and retrieve documents and packages to and from local branches and other designated locations.
10. Respond to customer account inquiries, following all bank protocols for customer verification and information security.
11. Assist customers with issuing new debit cards and maintaining existing cards.
12. Participate in branch opening and closing procedures assigned.
13. Ensure strict compliance with all federal, state, and company policies, procedures, and regulatory requirements.
14. Adhere to all security protocols as outlined in the Bank’s Information Security Program.
15. Perform additional duties as assigned by management or supervisors.
Benefits:
We offer a competitive salary and excellent benefit packages. Benefits vary based on employment status and position but can include:
If you are eager to make a difference and contribute to the financial success of others, we encourage you to apply and be a part of our ABC Bank Family!
Requirements
Work Context:
· Maintain effective communication with customers and team members through various channels.
· Demonstrate professionalism and composure in resolving conflicts.
· Consistently maintain accuracy and keen attention to detail in all tasks.
Qualifications:
· High school diploma or equivalent required; some college coursework preferred.
· Proficiency with computers and related software applications.
· Strong Customer service skills required.
EEO/AA/Background Disclaimer:
If you are unable to submit your application electronically, you may contact the Human Resources Department at 806-775-5000 so that we may assist you. Our Company assures that all applicants for employment and all of its employees are given equal consideration based solely on job related factors, such as qualifications, performance and availability. Such equal consideration applies to all personnel actions, including, but not limited to, recruitment, selection, appointment, job assignment, training, promotion, merit increases, demotion, termination, pay rates and fringe benefits.
The company commits to a rigorous and planned effort to encourage men and women of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other non-job-related characteristic to find happy, vital and productive job fulfillment at all levels of our company.
Qualified applicants will be required to have a drug screen in addition to background, credit, and reference checks.
