Assistant Manager, Driver Community Acquisition

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Grab Driver Acquisition and Onboarding Department is responsible for onboarding and recruiting new driver and rider-partners in the platform. This team designs, creates and owns the processes to ensure smooth driver/ rider application experience in the driver onboarding journey and ensure that new riders are setup for success. This team is also responsible for attracting and recruiting new drivers to join Grab and MoveIt via leveraging various channels, campaigns, and avenues to reach potential target audience to join the growing rider base of Grab and MoveIt. You will get a chance to work directly with progressive thinkers with various teams -- operations, marketplace, marketing departments, training, safety, and driver communities to help shape the driver's early lifecycle journey.

Get to Know the Role

We are seeking a dynamic and results-driven individual to join our team. In the Driver Community Acquistion role, you will be responsible for attracting and recruiting new drivers or riders to join MoveIt or Grab through institutional, B2B, and community partnerships. This position requires a combination of sales, marketing, and the ability to deal with large and diverse stakeholders and community. As part of the team you will identify, craft, coordinate and manage the partnerships with rider communities, private or public institutions to come up with recruitment programs.

You will collaborate closely with driver communities, private institutions (ie. driving schools, etc), LGUs agencies, onboarding team, and public relations team.

The Critical Tasks You Will Perform

• Institutional Driver Recruitment: Develop and implement strategies to attract and recruit new drivers for Grab and MoveIt via partnership programs with private/public institutions as well as driver communities
• Work closely and efficiently as a team with driver acquisition, operations, driver communities, onboarding teams, and marketing colleagues to ensure successful program implementation
• Liaise with various vendors, agencies, partner brands and other internal departments for various projects concerning Institutional partnerships
• Relationship Building: Establish and maintain relationships with driver communities and potential drivers, LGUs, private/ public partnerships to ensure recruitment targets are met
• Other duties as assigned by the Driver Acquisition and Onboarding leads.

Qualifications

What Essential Skills You Will Need

• Bachelor's degree in Business, HR, Sales, or related field.
• Proven experience in sales, field sales, channel sales, recruitment, or a similar role.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion skills.
• Ability to work independently and meet recruitment targets.
• Proficiency in using social media platforms, community, and people networks for recruitment.
• Proficient in Microsoft/Google productivity tools.
• Must be knowledgeable about transport, cars and the automotive and transport industry, preferably knows how to drive
• Excellent written and verbal communication skills. Fluent in speaking, writing in both Filipino and English language
• Comfortable to work on multiple projects and has an agile mindset to adapt to our fast-paced environment and tight deadlines.
• Comfortable with ambiguity (i.e. receiving 'blank sheet of paper' assignments.
• You are intellectually curious, highly analytical and able to problem solve, think & debate strategically
• Attention to detail and accuracy. Problem analysis and problem-solving skills.
• Excellent time management skills. Proactive and self-starters, and has a high degree of personal responsibility. Enjoy working as part of a team.
• Handle themselves in a pleasant, personable manner (in-person, phone, and email)
• Willing to travel to various parts of PH or Metro Manila to coordinate with communities and partners.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.