Site Launch Specialist

About Wing: 

Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing’s fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us.

About the Role:

Wing is looking for a Remote Site Launch Specialist to join our Site Launch Team with project management  and customer management experience. This role is based remotely in the United States. The Global Site Launch Team is looking for a driven individual to Coordinate Wing Nest site installation processes. You will work with internal and external teams and partners to successfully facilitate Wing’s expansion. Additionally, this role may require ad hoc task completion for Wing cross-functional operations teams in the efforts to launch nest sites. 

What You’ll Do: 

• Meet with partners, consultants, and internal teams to review project action items and keep projects moving forward. 
• Review Nest drawings and specifications to ensure alignment with Wing standards. 
• Assist in tracking Nest forecast dates and escalating items that may cause delays.
• Identify opportunities for improvement in Nest design and launch process.
• Triage changes in requirements with various stakeholders and determine steps to resolutions. 
• Coordinate with engineering consultants and other vendors to quickly resolve outstanding issues. 
• Occasionally travel to Nest sites to assist with site validation and assess areas for improvement. 
• Help document ways of working and define processes for future scaling. 
• Compile required site documentation to ensure smooth vendor launches. 

What You’ll Need: 

• 5+ years of experience in Operations, Real Estate, Vendor Coordination, Program Oversight, Product Orientation, Project Coordination/ Optimization, or equivalent experience.
• General Knowledge of construction document comprehension  and specifications
• Experience working with project management tools like Monday.com and Smartsheets
• Experience leading meetings and keeping others accountable to action items
• Ability to deal with ambiguity and navigate uncertain situations to drive for clarity; work calmly and maintain good judgment in a fast-paced, high-speed environment
• Ability to drive a project end to end from kick-off to delivery with quality
• Excellent interpersonal, communication and presentation skills
• Ability to travel and drive between various sites up to 60% of the time 
• Ability to bend, lift and move items weighing up to 51 pounds as needed to perform job duties
• Ability to be on your feet and move for up to 8 hours daily as needed to perform job duties
• Ability and willingness to work a 5 day rotating shift schedule, which may include nights, weekends, and holidays

The US base salary range for this full-time position is the salary range below + bonus + equity + benefits. Wing’s salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.

Salary Range$116,000—$154,000 USD

Wing is an equal opportunity employer and it is Wing's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person's merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.