First Citizens Bank
Lead Advisor– MRM Business Systems and Automation
🇮🇳Bengaluru, Karnataka, India9 days ago
SeniorFull TimeEN
FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.
Successful candidate will have the opportunity to build a new Business Systems & Automation capability that begins by enabling the Global MRM organization and is designed to expand its impact across the broader Risk ecosystem and first-line Model Development teams. This role will shape the operating model, tools strategy, governance standards, and technology uplift roadmap from inception, creating long-term foundational capabilities for the Risk and Modelling enterprise. Sitting at the intersection of risk, model development, and technology, it offers significant exposure to senior stakeholders and the opportunity to lead large-scale digital transformation initiatives that enhance efficiency, traceability, and oversight across the model lifecycle. As a strategic leadership role, it enables the candidate to directly influence how MRM—and eventually the wider Risk and Model Development functions—evolve and operate in the future.
Job Details
Position Title: Lead Advisor – MRM Business Systems and Automation
Career Level: P3
Job Category: Manager
Role Type: Hybrid
Job Location: Bangalore
About the Team:
The Model Risk Management (MRM) function governs the policies, processes, and oversight mechanisms that ensure models are developed, implemented, and monitored in a controlled and compliant manner. To strengthen the digital foundation of this framework, a dedicated Business Systems & Automation team is being established to design, build, and maintain systems, workflow tools, and automation capabilities that support end-to-end model lifecycle activities.
This team will serve as the digital backbone of the MRM organization, ensuring that model lifecycle activities are supported by scalable systems, consistent data flows, robust documentation, and integrated governance controls. The team will work closely with Technology, Data, and broader MRM teams to design, build, and maintain solutions that enhance efficiency, transparency, and risk oversight. Its mandate is not only to support existing processes but also to shape the future of MRM by embedding digital thinking, automation, and analytics into the operating model.
While the team’s initial mandate focuses on enabling MRM, its long-term vision is broader. Over time, the function is expected to support the wider Risk organization and partner with first-line Model Development teams to uplift tooling, documentation platforms, workflow orchestration, and automation frameworks. This team will serve as a central enabler for modernizing how models are built, governed, tested, documented, and monitored across the enterprise.
Impact
Key Deliverables
Skills and Qualification (Functional and Technical Skills)
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Education:
Experience:
Relationships & Collaboration
Key Internal Stakeholders
External Stakeholders
Collaboration Focus
Accessibility Needs
We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.
Equal Employment Opportunity
FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.
