Established and successful ophthalmology practice located in Forest Hills, Queens seeks an individual who is an experienced and efficient MEDICAL FRONT OFFICE MANAGER/ MEDICAL FRONT OFFICE SUPERVISOR to help manage front desk operations This job requires computer literacy, good communication skills, and previous administrative experience in a medical office. Candidate must have a pleasant disposition, a good work ethic, and the ability to work in a busy and demanding environment. Fluency in Russian or Spanish is a plus. Candidate must be available some evenings and some Sundays. This is a full-time position.
Responsibilities and Duties:
- Process medical bills and send them to patients or to insurance providers as required
- Log all incoming payments from insurance providers and patients and update internal records to reflect current balances
- Send subsequent bills when initial attempts to collect were unsuccessful
- Call patients to update records, such as billing addresses and methods of payment
- Collect co-pays and other required fees at the time of patient admittance
- Explain charges to patients so they understand the fees for which they are responsible
- Review claims issues, make corrections as needed, and rebill.
- Work with patients to develop self-pay arrangements and payment plans
- Develop organizational procedures and systems for office personnel, including filing, billing, accounts payable, payroll, and scheduling
- Improve employee and client retention rates through active communication and problem-solving efforts
- Continue education in management, organization, and team-building skills
- Manage employee schedules and troubleshoot scheduling conflicts as they arise
- Order supplies and equipment as needed
- Establish a team atmosphere through leadership and employee development
Qualifications and Skills:
- Associate degree required (B.A. or B.S. preferred)
- Experience with medical billing and coding
- Proficiency in Microsoft Office suite
- Experience with scheduling, budgeting, and payroll
- Advanced computer skills
- Management experience
- Excellent written and verbal communication skills
- Comfort with a fast-paced environment
- Excellent organizational and time management skills
- Excellent customer service skills, both in-person and on the phone
About Us
Eyenamics NY, located on Queens Boulevard in Forest Hills NY, provides state-of-the-art care for eye conditions including Cataracts, Glaucoma, and Neuro-Ophthalmology. Led by a team of dedicated medical professionals, Eyenamics provides treatment for a diverse array of conditions in these areas. Eyenamics NY’s medical team is committed to offering their robust experience in treating all patients within their expertise.
