Administrative Assistant, Commercial Litigation - Disputes, Claims & Investigations

At Stout, we’re dedicated to exceeding expectations in all we do – we call it Relentless Excellence ®. Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you can grow and succeed? Read on to learn more about an exciting opportunity to join our team.

Impact You’ll Make

• Provide high-quality administrative and operational support to the Cleveland DCI team

• Ensure efficient coordination of schedules, communications, and internal processes

• Support engagement lifecycle management and practice operations

• Contribute to marketing and business development initiatives to strengthen client relationships and brand presence

• Facilitate collaboration across internal departments to support practice success

What You’ll Do

Administrative / Practice Management

• Coordinate calendars, travel arrangements, meetings, and conference calls for the Cleveland DCI team

• Prepare, track, and reconcile expense reports for team leadership

• Maintain organized records, documents, and internal systems to support team efficiency

• Serve as a liaison across departments (Accounting, Legal, Marketing, IT, etc.) to ensure alignment and coordination

• Assist with general office operations and ad hoc administrative projects as needed

• Support internal reporting, tracking, and documentation processes

Engagement / Client Support

• Assist with engagement setup and lifecycle processes (project codes, conflict checks, closeouts)

• Track engagement metrics including retainers and accounts receivable

• Support project teams with research and Excel-based analysis

• Draft and coordinate engagement letters in partnership with senior professionals and legal

• Prepare materials and documentation for client engagements

Marketing / Sales Support

• Support execution of business development and marketing initiatives in coordination with the DCI practice and marketing team

• Assist with planning and logistics for events, communications, and local marketing efforts

• Conduct research on clients, law firms, and case activity

• Help prepare presentation materials and background research for client meetings

• Maintain CRM (HubSpot) data, including client contacts and deal tracking

• Build and maintain relationships with young professionals and attorneys in the Cleveland market

What You Bring

• Strong organizational and time management skills with the ability to multi-task and meet deadlines

• Ability to work independently while supporting a fast-paced team environment

• Strong attention to detail and commitment to accuracy

• Professional communication skills, both written and verbal

• Sound judgment and problem-solving abilities

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Adobe Sign)

• Ability to learn new systems and tools (e.g., CRM platforms, legal research tools like Lex Machina)

• Experience with CRM tools such as HubSpot (preferred)

• High level of discretion and ability to handle confidential information

Education & Experience

• Bachelor’s degree preferred (Communications, Marketing, Business, or related field); Associate’s degree with relevant experience considered

• High School diploma required

• 2+ years of administrative, operations, or similar experience, preferably in a professional services environment

How You’ll Thrive

• Stay organized and effectively manage competing priorities

• Take initiative and ownership of administrative responsibilities

• Build strong working relationships across teams and functions

• Adapt quickly to changing needs and deadlines

• Maintain professionalism and a high standard of quality in all work

• Support both operational excellence and team collaboration

Why Stout?
At Stout, we offer a comprehensive Total Rewards program with competitive compensation, benefits, and wellness options tailored to support employees at every stage of life.

We foster a culture of inclusion and respect, embracing diverse perspectives and experiences to drive innovation and success. Our leadership is committed to inclusion and belonging across the organization and in the communities we serve.

We invest in professional growth through ongoing training, mentorship, employee resource groups, and clear performance feedback, ensuring our employees are supported in achieving their career goals.

Stout provides flexible work schedules and a discretionary time off policy to promote work-life balance and help employees lead fulfilling lives.

Learn more about our benefits and commitment to your success.

https://www.stout.com/en/careers/benefits

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.

Stout is an Equal Employment Opportunity. All qualified applicants will receive consideration for employment on the basis of valid job requirements, qualifications and merit without regard to race, color, religion, sex, national origin, disability, age, protected veteran status or any other characteristic protected by applicable local, state or federal law. 

Stout is required by applicable state and local laws to include a reasonable estimate of the compensation range for this role. The range for this role considers several factors including but not limited to prior work and industry experience, education level, and unique skills. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

A reasonable estimate of the current range is $24.00 - $44.00 Hourly. This role is also anticipated to be eligible to participate in an annual bonus plan. Information about benefits can be found here - https://www.stout.com/en/careers/benefits.