Director of Product, Retail Solutions (Hybrid)

Your Moneris Career - The Opportunity

Moneris is seeking a Director of Product – Retail and Services Solutions to lead the strategy, delivery, and commercial performance of a POS-focused, software-led product portfolio serving retail and service-based merchants. In this role, you will lead a team of Product Owners and shape products that strengthen Moneris’ competitive position by meeting evolving merchant needs.

Location: You will be based in our Etobicoke office, balancing in-office collaboration with remote flexibility.

Reporting Relationship: You will report to the VP, Product - Small to Medium Business (SMB)

Posting Type: Replacement

Your Moneris Career - What you'll do

• Set and evolve the strategic vision for the portfolio, including new product development, feature enhancements, modernization of legacy capabilities, and retirement of outdated solutions.

• Develop and maintain a deep understanding of merchant needs, market and macro trends, competitive dynamics, and relevant emerging technologies.

• Lead and develop product teams by setting direction, building and managing roadmaps, and aligning priorities across Product, Sales, Marketing, Operations, Technology, UX, Finance, and external partners.

• Own product positioning, go-to-market strategy, pricing and packaging, sales enablement, operational readiness, and ongoing lifecycle performance.

• Oversee agile product delivery, including roadmap planning, backlog prioritization, release readiness, and cross‑functional coordination.

• Maintain visibility into initiative scope, delivery timelines, dependencies, risks, and investment considerations.

• Own aggregate product P&L and measure portfolio performance across growth, retention, margin, merchant outcomes, and return on investment.

Your Moneris Career - What you bring

Required skills and experience

• Bachelor’s degree in Business, Commerce, Marketing, or a related field, or equivalent professional experience.

• 10+ years of progressive product management experience, ideally in POS, payments, fintech, commerce, SaaS, retail technology, or SMB-focused solutions.

• Proven experience leading and developing product management teams.

• Demonstrated knowledge of product management methodologies, processes, and performance reporting.

• Experience operating in retail, service-based, payments, or software-led product environments.

• Demonstrated commercial ownership, including P&L accountability, business case development, product performance analysis, and return on investment evaluation.

Your Moneris Career - What you get

At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA)

• Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan

• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace

• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives

• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs

• Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

AI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.