Description
An empty job that isNextSilicon is reimagining high-performance computing (HPC & AI). Our accelerated compute solutions leverage intelligent adaptive algorithms to vastly accelerate supercomputers, driving them forward into a new generation. We have developed a novel software-defined hardware architecture that is achieving significant advancements in both the HPC and AI domains.
At NextSilicon, everything we do is guided by three core values:
- Professionalism: We strive for exceptional results through professionalism and unwavering dedication to quality and performance.
- Unity: Collaboration is key to success. That's why we foster a work environment where every employee can feel valued and heard.
- Impact: We're passionate about developing technologies that make a meaningful impact on industries, communities, and individuals worldwide.
We are looking for a dynamic Dir. Sales Operations to join our fast-paced tech company. The ideal candidate will be responsible for managing and optimizing our projection (Revenue and COGS), overseeing pipeline, and ensuring the seamless flow from lead generation to cash collection.
In the complex semiconductor landscape, this role is critical in architecting and maintaining efficient processes that support the sales team in driving revenue growth with a strong collaboration with the Engineering Operations teams.
Requirements
- Minimum of 10 years of proven experience in sales operations, particularly in a technology-focused environment.
- Semiconductor industry experience is highly preferred.
- Experience with semiconductor-specific sales motions and pricing models (e.g., hardware/software bundles, complex distributor/channel management, split revenue).
- Expert knowledge of Salesforce CRM and NetSuite, including advanced customization, configuration, and up-to-date AI automations.
- Proficiency in Business Intelligence (BI) and data visualization tools (e.g., PowerBI, Tableau) to build comprehensive analytics dashboards.
- Strong analytical skills with the ability to create actionable insights from complex data.
- Proven track record of partnering with FP&A teams to align sales targets with corporate financial plans.
- Excellent communication and interpersonal skills, with a proven ability to manage cross-functional projects. Work closely with the sales, marketing, and finance departments to align strategies and optimize overall business performance.
- Strategic thinker with a strong problem-solving orientation.
- Ability to work in a hybrid environment (from home and NextSilicon office).
Responsibilities
Commercial Operations & Semiconductor Lifecycle
- Pricing, BoM, RFP, RFI: Partner with FP&A Team to streamline and govern the end-to-end commercial process, including strategic pricing approval, BoM accuracy, and the financial modeling required for complex RFPs and RFIs.
- Supply & Demand Alignment: Manage visibility into inventory availability, closely aligning the Eng. Ops/Salas team and Biz Dev team to ensure hardware delivery matches sales commitments.
- Process Optimization: Design and refine the end-to-end sales process from lead to cash. Identify bottlenecks and implement solutions to enhance productivity and reduce cycle times.
Revenue Forecasting & Pipeline Management
- Pipeline Management: Monitor the sales pipeline and collaborate with sales leaders to ensure accurate and timely forecasting. Implement strategies to increase pipeline visibility and operational efficiency.
- Revenue Forecasting: Develop and maintain accurate revenue forecasting models and methods. Provide strategic insights to senior management based on forecast data.
- FP&A Partnership: Partner closely with the FP&A team to synchronize the sales pipeline with financial revenue models. Partner closely with FP&A to develop integrated revenue models, ensuring sales targets are aligned with the company’s long-term financial goals and annual budget.
- Quota & Incentive Design: Collaborate with Finance to design, model, and implement sales commission structures that motivate the team while adhering to company budget constraints and margin targets.
Systems Architecture & Data Analytics
- CRM & ERP Leadership: Lead the architecture, customization and ongoing optimization of Salesforce CRM to ensure it aligns with business needs. Manage user roles and security, data integrity, and system customization. Collaborate along with the System Information Department.
- Data Accuracy: Lead the "Single Source of Truth" initiative to ensure CRM data and financial reporting are perfectly aligned.
- Reporting & Analytics: Generate regular reports on sales metrics, including pipeline health, conversion rates, and revenue performance. Use data analytics to inform strategic decisions and report key insights to stakeholders.
- Executive Reporting: Collaborate with Finance (FP&A) to prepare and validate key metrics for Investor and Executive-level reporting, ensuring full alignment between sales activities and financial disclosures.
- Training and Support: Provide ongoing Salesforce training and support to sales staff. Ensure the sales team is fully equipped to utilize the CRM system effectively.
