Elevate Your Career in Banff with BCP Nestled in the heart of the Canadian Rockies, BCP is a locally owned and operated organization offering hotels, restaurants, and unforgettable visitor experiences. We are dedicated to delivering exceptional guest experiences while fostering a workplace that embodies teamwork, respect, and a sense of community. At BCP, we believe in supporting our team members' personal and professional growth through collaboration, encouragement, and opportunities to thrive in one of Canada’s most iconic and vibrant destinations. Join us and be part of a culture that values connection, adventure, and excellence.
Hidden Ridge Resort is seeking an experienced Executive Housekeeper to lead our Housekeeping department. Reporting to the General Manager, this role is ideal for a hands-on leader who takes pride in high standards, team development, and operational excellence. As an employee-owned company, we value accountability, collaboration, and caring leadership. This role plays a key part in shaping both our guest experience and our workplace culture. What You’ll Do • Lead, coach, and develop the Housekeeping leadership and supervisor team • Foster a positive, respectful, and high-morale workplace through recognition, support, and clear expectations • Support a young and evolving workforce with an empathetic, hands-on leadership style Operational Excellence • Oversee all daily housekeeping operations for guestrooms and public spaces • Ensure company room standards are consistently implemented and audited • Plan, organize, and track deep-cleaning projects and preventative maintenance initiatives • Monitor and respond to guest feedback, ensuring timely follow-up and resolution • Control labour, supplies, and expenses to meet or exceed budget targets • Maintain a safe and healthy work environment at all times • Manage and update departmental health & safety programs, including WCB and WHMIS • Ensure all training documentation is current and complete What You Bring • Previous housekeeping experience, ideally in a supervisory or management role • Strong leadership and communication skills, both verbal and written • A proactive, detail-oriented approach with strong organizational skills • The ability to motivate teams in a fast-paced, high-quality environment • A genuine passion for guest service and team development Why Join Hidden Ridge Resort? • This is a leadership role with real influence on operations and culture • Supportive, collaborative leadership team • Opportunity to grow within a stable, employee-owned organization
At BCP, we offer a comprehensive total compensation package, including perks and benefits designed to support your professional growth and enhance your lifestyle in the Bow Valley. Here are some highlights of what our team members enjoy: • Group Health, Disability, and Life Insurance Coverage, with BCP covering 50% of premiums for employees and their dependents. • Opportunity to invest in our Employee Share Ownership Program. • Food and beverage discounts at all BLC restaurants and cafes. • Health and wellbeing programs, including free yoga, complimentary canoe passes, discounted ski passes, golf membership and fitness club memberships. • Discounts on spa services, movie passes, and rental/retail goods. • Participation in Leadership Days for ongoing professional development. • Experience our hotels firsthand through our Complimentary Hotel Stays Program. • A complete list of employee benefits are listed here. If you’re ready to take the next step in your career, BCP offers an outstanding environment with opportunities for advancement, a fun work atmosphere, and exceptional benefits. BCP is committed to creating a workplace where everyone can succeed. As a signatory to the Bow Valley Workplace Inclusion Charter, we are dedicated to building a diverse, equitable, and inclusive team. We actively work to remove barriers for applicants and team members from equity-seeking groups. If you require assistance with the application process or need accommodations, please reach out to us at careers@banfflodgingco.com or 403-760-8521. Please note: Only candidates selected for further consideration will be contacted.
