Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
This position is responsible for researching, designing, and producing instructional content for instructor-led and eLearning materials supporting leadership, job-specific, onboarding, and other people and technical-related skillsets.
ESSENTIAL FUNCTIONS:
- Collaborate with subject matter experts and internal customers to gather relevant content and develop blended learning solutions inclusive of instructor-led sessions, virtual classroom experiences, as well as self-paced e-learning and materials.
- Use adult learning theory and knowledge of current learners to create learning solutions which encourage an interactive, engaging experience and are thought provoking.
- Evaluate outcomes and continuously improve course material to maximize return on investment.
- Consider performance analysis impacts to sort training and non-training issues.
- Apply principles of current cognition and adult learning theories, Instructional Systems Design (ISD) methodologies, and new media technologies.
- Develop assessment strategies.
- Communicate and collaborate effectively with subject matter experts, clients, and development team.
- Research learning and development best practices and proactively identify new technologies and content that improve organizational performance.
- Demonstrate ability to adapt and change to new practices and processes as the way we work is enhanced.
- Author content directly into eLearning development tools such as Adobe InDesign, Articulate Rise/Storyline, and Camtasia.
- Utilize generative AI tools, including ChatGPT, in various stages of the development process.
- Learn and adapt to emerging tools and methodologies.
- Ensure consistency of instructional design standards and processes.
- Evaluate learning design to ensure effectiveness.
QUALIFICATIONS:
- Bachelor's Degree in Education, Instructional Design or related field or commensurate business experience.
- Minimum 7 years’ experience in Instructional Design in both Instructor-led and eLearning formats, or related commensurate business experience.
- Experience building effective leadership development programs.
- Experience developing large training programs from beginning to end.
- Firm understanding of instructional design/technique.
- Firm understanding of project management and ability to work to deadlines.
- Strong analytical, written, and verbal communication skills essential.
- Strong computer and technical writing skills required.
- Strong technical aptitude.
- Demonstrated ability to work within a collaborative team environment and independently and build relationships with SMEs and stakeholders.
- Ability to learn and adapt quickly.
- Commitment to understanding and utilizing new technology. Intermediate experience in eLearning development tools, especially Articulate.
- Experience utilizing ChatGPT or other generative AI tools to enhance and expedite development processes.
- Certification in ISD or Performance Improvement a plus.
- Strong working knowledge of Adobe Creative Suite (especially Adobe InDesign) a plus.
- Financial Services background a plus
This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
