About Marcura:
Marcura is a global leader in maritime technology and operations, supporting nearly one‑third of the world’s seaborne commodity trade. Our trusted platforms which span software, data intelligence and payments sit at the centre of digital transformation across the maritime industry. We are now seeking a Executive Assistant to the Group CEO & CFO to join our high‑impact team and contribute to the success of one of the sector’s most forward‑looking organisations.
Purpose of the Role
The Executive Assistant to the Group CEO and CFO serves as a critical enabler of executive effectiveness at the highest level of the organisation. This role is far more than administrative support. It is a position of trust, judgment, and genuine influence over how two of Marcura's most senior leaders spend their time, direct their attention, and represent the organisation internally and externally.
The successful candidate will operate as a seamless extension of the Office of the CEO and CFO, anticipating needs before they arise, removing friction from day-to-day operations, and ensuring that both executives are consistently prepared, informed, and able to focus on the decisions and relationships that matter most.
Key Responsibilities
Diary and Schedule Management
- Own and manage the Group CEO and Group CFO calendars with full autonomy, resolving conflicts proactively and ensuring time allocation reflects strategic priorities.
- Coordinate across multiple time zones and business units to schedule meetings, calls, and travel that involve internal and external stakeholders.
- Anticipate scheduling pressures in advance and implement solutions without requiring executive direction.
- Maintain a structured weekly and monthly rhythm for executive briefings, board preparation, and key operational touchpoints.
Communications and Correspondence
- Manage and triage both executives' inboxes, drafting responses, escalating urgent matters, and filtering noise to preserve executive focus.
- Draft, edit, and quality-check correspondence on behalf of the CEO, ensuring tone, precision, and professional register are consistently maintained.
- Serve as a trusted point of contact for internal leaders, board members, investors, and external partners, representing both executives with discretion and professionalism.
- Ensure that no critical communication falls through the gaps and that both executives are aware of time-sensitive matters in a timely manner.
Task Tracking and Executive Enablement
- Maintain a live view of outstanding actions, commitments, and deliverables for both executives, following up proactively with relevant stakeholders to keep matters on track.
- Prepare concise briefing documents, pre-read materials, and decision summaries ahead of key meetings and engagements.
- Manage the end-to-end logistics of executive travel, including itineraries, accommodation, visas, and on-the-ground coordination.
- Coordinate closely with the broader GHCD and Corporate Office teams to ensure alignment and information flow.
Presentation and Document Production
- Produce high-quality, visually compelling slide decks and written materials for board presentations, investor briefings, all-hands communications, and strategic reviews.
- Translate complex ideas, data, and executive thinking into clear, polished output that reflects the calibre of the audience and occasion.
- Manage document version control, formatting standards, and brand consistency across all executive-level materials.
AI Literacy and Operational Innovation
- Leverage AI tools fluently and responsibly to increase productivity, improve output quality, and surface insights across communications, scheduling, and document production.
- Stay current with emerging AI-powered productivity tools and proactively identify opportunities to apply them within the executive support function.
- Champion smart, tech-enabled ways of working within the Corporate Office environment.
Confidentiality and Discretion
- Treat all information encountered in this role, including personnel matters, commercial negotiations, financial data, board discussions, and strategic planning, as strictly confidential at all times.
- Exercise impeccable judgment about what information to share, with whom, and through what channels.
- Maintain absolute discretion in all internal and external interactions, including in social and informal settings.
Stakeholder Navigation
- Build and maintain effective working relationships across Marcura's global leadership team, board, and external partners.
- Navigate complex interpersonal dynamics and high-maintenance stakeholders with composure, tact, and political intelligence.
- Act as a calm, reliable, and consistent presence in high-pressure situations, de-escalating where needed and ensuring both executives are protected from unnecessary friction.
Requirements
Experience and Qualifications
- Demonstrable experience as an Executive Assistant supporting C-suite executives in a complex, global organisation.
- A track record of operating with high autonomy and exceptional judgment in a fast-paced environment.
- Prior exposure to a maritime, technology, or professional services environment is advantageous but not essential.
Technical Skills
- Advanced proficiency in Microsoft 365, including Outlook, PowerPoint, Word, Teams, and SharePoint.
- Demonstrated ability to produce executive-quality slide decks and written communications independently.
- Hands-on experience using AI productivity tools such as Copilot, Claude, or equivalent platforms in a professional context.
- High comfort level with digital tools, task management systems, and evolving technology environments.
Personal Attributes
- Exceptional written and verbal communication skills, with the ability to adapt register, tone, and format for any audience.
- High emotional intelligence and strong interpersonal awareness, including the ability to read a room, manage difficult personalities, and build genuine trust over time.
- Proactive self-starter who anticipates needs and takes initiative without waiting to be asked.
- Calm under pressure, with the ability to manage competing demands, ambiguity, and tight deadlines without losing precision or professionalism.
- Absolute integrity and an unwavering commitment to confidentiality.
- A collaborative, low-ego working style combined with a strong personal standard of excellence.
- Pragmatism and a sense of humour
Key Success Factors
Success in this role will be measured not just by task completion, but by the quality of judgment, trust, and executive impact the individual consistently demonstrates. The following factors define what outstanding performance looks like in this position.
Success Factor
What This Looks Like in Practice
Earning and Keeping Trust
Both executives feel confident that nothing sensitive will be mishandled, shared inappropriately, or treated with anything less than full discretion. Trust deepens over time rather than requiring constant reaffirmation.
Anticipating Before Being Asked
Briefing materials arrive before they are requested. Conflicts are resolved before they become problems. The executives rarely need to follow up on the same matter twice.
Protecting Executive Time
The CEO and CFO spend their time on the decisions and relationships that require their direct attention. Administrative friction, unnecessary meetings, and reactive firefighting are consistently minimised.
Output Quality
Every piece of written communication, every slide deck, and every briefing document produced reflects the standard expected at board and C-suite level. Drafts rarely require significant rework.
Stakeholder Effectiveness
Senior internal and external stakeholders experience interactions with the Executive Assistant as efficient, professional, and credible. Difficult personalities are managed with composure and without escalation.
AI-Enabled Productivity
AI tools are used confidently, creatively, and responsibly to improve the speed and quality of outputs. The Executive Assistant is visibly ahead of the curve rather than catching up to it.
Resilience Under Pressure
During high-pressure periods such as board cycles, leadership offsites, or organisational change, the standard of support does not dip. The Executive Assistant remains a stable, composed presence when the environment is anything but.
Benefits
- Competitive Salary and Bonus: We reward your expertise and contributions.
- Inclusive Onboarding Experience: Our onboarding program is designed to set you up for success right from day one.
- Marcura Wellness Zone: We value your work-life balance and well-being.
- Global Opportunities: Be part of an ambitious, expanding company with a local touch.
- Diverse, Supportive Work Culture: We’re committed to inclusion, diversity, and a sense of belonging for all team members.
