Business Support Analyst (Specialist Part & BOM Mgm)

Company Description

TOMRA Food is a multinational organisation and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximise food safety and minimise food loss by making sure Every Resource Counts™, has been our strength for over 50 years. 

At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees. 

Join the resource revolution!

Job Description

As part of our global business support organization, you will ensure the smooth operation of our business by supporting critical systems across regions. You will coordinate internal and external partners to resolve user issues and deliver solutions aligned with internal standards. Your focus is on creating outstanding internal user satisfaction.

In this role, you will:

• Serve as the point of contact for internal users, ensuring timely issue resolution and clear communication.
• Detect system misuse and improvement opportunities, report findings, and follow through on actions.
• Provide process-oriented training to internal users.
• Support release cycles and organize transitions for new functionality, including data migration, training, and process introduction.
• Specify reports and dashboards for end-user needs across geographies.
• Act as an advocate for high-quality solutions while supporting Digital Business Processes projects.

Health, safety and care for the environment come first. You are empowered to stop work if something feels unsafe, and we expect everyone to speak up so we can prevent harm and reduce our environmental impact.

If you don't meet every single requirement, we encourage you to apply. At TOMRA, we recognize that diverse perspectives drive innovation and success. You may be just the right candidate for this or other roles.

Qualifications

Must-have:

• Relevant experience in Manufacturing, Engineering, or similar.
• Familiarity with an ERP system (IFS experience is welcome).
• Completed higher vocational education or a bachelor’s degree (or equivalent experience).
• Ability to collaborate effectively in a distributed team.
• Awareness of cultural differences and ability to work cross-functionally.
• Proficient in spoken and written English.
  Any additional languages are welcome.

Learnable in the role:

• Advanced expertise in BOM management and ERP modules.
• SQL queries in a modern RDBMS.
• Creating dashboards and KPI reports.
• Change management techniques for evolving environments.
• Designing process-focused user training.

Additional Information

• Salary from €1800 gross/month, depending on experience.
• hybrid model of work
• 13th salary (100% of monthly gross salary).
• Meal vouchers worth €7.40 per day (above the legal minimum).
• 2 extra days off beyond mandatory regulations.
• Annual bonus.
• Access to our share purchase program.
• Referral bonus of €1500.
• Contribution to supplementary retirement savings (DDS).
• Free job-related training and contribution for language courses.
• Financial reward for seniority.
• Sports activities (football, tennis, volleyball, etc.).
• Multisport card for sports and wellness.
• Free employee bus transport (PK – TOMRA).

DE&I Statement

TOMRA is proud to be an Equal Opportunity Employer and strongly supports diversity in the workplace. We do not discriminate based on age, gender identity or expression, race, national origin, sexual orientation, disability, or any other characteristic protected by law.