Full TimeENEurope
Main duties:
Investigate, create, and recommend innovative marketing automation and martech solutions.
Conduct analysis on marketing automation and martech solution implementations.
Assist in high-level architecture design for marketing automation and martech solution implementations by choosing the most suitable platform.
Implement infrastructure and functional cloud marketing architecture.
Create policies for activating automated communications that map the customer's journey.
Perform basic functional and specialized marketing tasks.
Ensure that automated cloud communication activations are effectively utilized.
Decide which processes are suitable and necessary to be executed in the cloud for implementing marketing automation solutions.
Determine the assets and organization of automations that best fit the cloud implementation.
Provide functional consulting services to ensure that automated communication processes run smoothly.
Implement automated communications and marketing automation processes to meet customer needs at various touchpoints.
Implement the latest technological advancements and marketing technology solutions.
Conduct test trials, diagnose errors, and resolve issues in the use of marketing automation and martech tools.
Document processes and track system performance metrics.
Experience:
Proven experience in creating marketing campaigns with Salesforce Marketing Cloud.
Knowledge with Ampscript is a plus.
Previous experience in database management, preferably in a similar role.
Knowledge with the automation software and relevant performance evaluation.
Experience with CRM platforms (Salesforce).
Knowledge to manage marketing projects.
Advanced level of English. Another language is desirable.
WHAT DO WE OFFER
Permanent contract.
Flexible Schedule. We make it easy. Balance your professional and personal life.
Certifications plan. Improve your skills and get the official certificate from our main partners.
Home Office. You decide and we support you.
Flexible retribution (public transport ticket, Ticket restaurtant, …).
Health insurance.
OMEGA in action. Our commitment to a better society is not just an intention
Professional development: Evolve, grow and get where you want to go.
About us
Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.
With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.
We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.
Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).
At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.
