The Senior Manager of Strategy & Special Projects is responsible for identifying growth opportunities, assessing business risks, and leading high-impact strategic initiatives from concept to execution suitable for retail & wholesale business landscape.
This role acts as an internal strategy leader and execution driver, combining deep market research, structured problem-solving, and cross-functional leadership to deliver measurable business outcomes. The role works closely with senior management to translate strategic priorities into actionable plans and ensure successful implementation across teams.
Strategic Planning & Business Insights
- Conduct in-depth market research (customers, competitors, industry trends)
- Identify:
- Growth opportunities (new markets, categories, channels)
- Business risks (competitive threats, margin pressure, operational gaps)
- Develop data-driven recommendations for leadership decision-making
- Prepare high-quality materials for senior leadership (presentations, business cases)
Special Projects Leadership (End-to-End Execution)
- Lead high-priority, CEO/management-sponsored initiatives such as:
- New business launches (e.g., new store formats, e-commerce expansion)
- Cost optimization programs
- Customer experience transformation
- Define scope, timeline, KPIs, and success metrics. Monitor the against targets, making adjustments as needed.
- Drive execution across functions (merchandising, operations, marketing, tech)
Cross-Functional Program Management
- Act as the central driver ensuring alignment across teams
- Break down strategic initiatives into clear, trackable workstreams
- Set priorities and guide internal teams on execution focus
- Proactively resolve bottlenecks and escalate risks
Requirements
- 8–12+ years of experience in: Strategy consulting / corporate strategy / business transformation
- Background in top-tier consulting or strategy roles strongly preferred
- Experience with digital transformation or e-commerce expansion
- Exposure to data-driven decision-making environments
- Comfortable moving between:
- Boardroom discussions
- Day-to-day execution with operational teams
Strategy & Problem Solving
- Strong structured thinking (e.g., issue trees, hypothesis-driven approach)
- Ability to translate ambiguity into clear action plans
Market Research & Analytical Skills
- Advanced skills in:
- Market sizing
- Competitive benchmarking
- Customer segmentation
- Strong data analysis (Excel, SQL, or BI tools)
- Ability to synthesize complex data into clear insights
Retail Business Acumen (Critical)
- Deep understanding of:
- Retail P&L (revenue, margin, inventory, cost structure)
- Omnichannel business models (store + e-commerce)
- Key retail drivers (footfall, conversion, basket size)
- Experience in retail, FMCG, or e-commerce strongly preferred
Execution & Project Management
- Proven ability to drive execution, not just recommend strategy
- Strong project management skills:
- Planning, tracking, risk management
- Stakeholder coordination
- Ability to manage multiple high-priority initiatives simultaneously
Comfortable working in fast-paced, ambiguous environments
