Talent Coordinator
Reports to: Head of Performance and Development
Location: Hybrid, Central London (Chalk Farm)
Compensation: Up to £35,000
KPI’s: New starter experience | Process accuracy | Task turnaround
The Opportunity
We're looking for a brilliant operator to be the heart of Soar Group's in-house people function.
Soar Group is the UK's fastest-growing performance agency group - Hambi Media, For You Advertising, and Soar With Us. We're around 100 people across London and remote, and the lifecycle activity that keeps a group this size running well has become a craft in its own right.
This is the operational spine of the people function - for someone who genuinely enjoys making things run. Contracts out cleanly. A memorable onboarding experience. Comms that land in the right tone. The hundred small things most companies forget, and then wonder why culture feels flat.
You'll partner closely with the Head of Performance and Development and the Senior Talent Partner to deliver an industry leading employee experience.
What Sets Us Apart
- Nominated for Meta's Creative Diversity Award 2025, the only independent agency recognised
- Highest independent agency spend on Meta in 2025
- Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US
- Two production studios (London and Manchester)
- Creators of D2C Diaries, one of the UK's leading eCommerce podcasts
- Partnered with Meta, TikTok, Foreplay, and Triple Whale
What You'll Own
Employee Lifecycle Operations
- Issue and manage employment contracts and offer letters across the group
- Run reference checks, right-to-work compliance, and background screening
- Coordinate payroll inputs and benefits administration with our external partners
- Manage leavers with the same care as joiners
- Track attendance and coordinate training activity
Recruitment Operations
- Support the Senior Talent Partner with interview scheduling, candidate communications, and ATS hygiene
- Be the first point of contact for candidate logistics to ensure every candidate has a smooth, professional experience regardless of outcome
- Maintain recruitment data integrity so reporting reflects reality
Employee Experience
- Draft and send operational internal comms - joiners, leavers, policy updates, milestone moments
- Co-own the social committee - team events, celebrations, the moments that hold a culture together
- Office management for our Chalk Farm home: supplier relationships, the feel of the space, making it a place people want to be in
- Work closely with the marketing team to develop content for our social media channels that promotes the group as a great place to work
Requirements
This role demands someone genuinely organised, warm, and detail-obsessed - with real care for the craft of coordination and the people it serves.
Must-Have:
- 2+ years in HR coordination, people operations, or talent coordination
- Genuinely organised. Things don't fall through the cracks with you
- Warm, direct communicator. You can write a leaver announcement and a contract clarification in the same day and get the tone right for both
- Care for the small things — first-day welcome, the right Slack intro, a contract that arrived on time
- Comfortable using AI as part of your day-to-day workflow
Nice-to-Have:
- Creative, agency, or media environment experience
- Multi-entity or multi-brand admin exposure
- CIPD Level 3 (or working towards it)
- Event coordination experience
What Success Looks Like:
In your first 3 months:
- Every new starter across the group has a day-one experience that feels deliberate and high-standard
- Contracts, references, and onboarding admin are running cleanly with zero slips
- You've built trusted relationships across the group
- You’re proactively identifying stories to evangelise our employer brand
By month 6:
- Lifecycle operations run so well they're invisible - the highest compliment this work can receive
- You've co-launched at least one meaningful culture moment that team members talk about
- You're operationally independent, trusted to run coordination with minimal oversight
- You've identified at least two process improvements that have made the function measurably better
Benefits
- 28 days paid holiday including birthday leave, Christmas Eve and New Year's Eve
- Long-service holiday scheme: 1 extra day per year of service after 2 years
- Flexible and hybrid working (2 days in office)
- Regular team socials
- Private Health and life insurance
- Company pension scheme
- Work abroad for 1 month a year
