CA$65,000 – CA$90,000MidFull Time
What do you think of when you hear the name MNP? We are more than a prominent consulting firm in tax and accounting, we are redefining how organizations succeed in the digital age by bridging strategic vision, technical innovation, and operational execution to deliver transformative results.
Make an impact as we look to strengthen our Managed Services Practice as a Service Desk Support Analyst (L3). The Level 3 Service Desk Support Analyst is a senior technical escalation resource responsible for resolving complex issues across client environments. This role provides deep technical expertise, leads major incidents, supports operational excellence, and mentors Service Desk team members in a fast‑paced managed services environment.
At MNP, you will work alongside a collaborative team of creative thinkers and problem-solvers. You will gain hands-on experience, tackle meaningful challenges, and grow your skills in an environment where your voice is valued, and your development is a priority. If you are ready to accelerate your career and make a lasting impact, this is where your journey begins.
Responsibilities:
Skills and Experience:
Required Certifications:
Preferred Certification Track:
MY REWARDS @ MNP
With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more.
This is a current opportunity with an ideal hiring range of $65,000 to $90,000 depending upon skills and experience level.
Diversity@MNP
We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!
