Operations Supervisor (Ice Arena)

Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America. The company's success in the sports and recreation industry is attributed to a focus on innovative programming, service excellence, world-class sports communities , and an understanding of its customers’ expectations and the commitment needed to deliver industry-leading participant experiences.

Canlan is currently looking for an Operations Supervisor

Rate of Pay: $68,000 - $76,000/ year

*Exact compensation may vary based on skills, experience, and location

Job Summary

The Operations Supervisor is responsible for leading the safe, efficient, and highquality daily operations of the facility. This is a handson, working supervisor role that requires strong technical knowledge of ice and facility operations, the ability to supervise and train staff, and a safetyfirst mindset.

Reporting to the Operations Manager and/or General Manager, the Operations Supervisor plays a key role in maintaining ice quality, facility condition, staff performance, and overall participant experience.

Operational Responsibilities:

• Perform maintenance tasks in accordance with local building and fire codes
• Responsible for supervising Ice Maintenance tasks including
  • Engo Operation
  • Edger operation
  • Ice depth measurement
  • Ice chopping/spudding
  • Levelling the Ice
  • Ice Painting
• Supervise maintenance and repair of facility fixtures and components. Tasks may include but are not limited to minor electrical/plumbing/drywall repairs, painting, dasher board system repair, arena glass replacement, hockey / net refurbishing.
• Develop and maintain proficient computer skills in Ameresco Asset Planner
• Ensure that entrances, grounds, and parking lot are kept clean, clear and safe including supervisor all 3rd party facility and maintenance contracts : such as:
  • Landscaping contracts
  • Snow removal contracts
• Supervise minor maintenance on facility and ice maintenance equipment including:
  • Engo safety check, clean and wax
  • Safe blade changes and grease machined as needed
  • Change studding, tired, oil and spreader cloth as needed
• Supervise and Maintain appropriate checklists, records and reports with respect to our Utilities, equipment and facilities services :
• Supervise, and monitor the ice plant regularly and take appropriate actions as necessary for safe operation.
• Supervises and performs other duties as assigned

Qualifications and Experience:

• Completed high school education or equivalent (preferred)
• Valid driver’s license
• Must have a valid Refrigeration Operator certificate (RO) or better
• 1 to 3 years previous experience, training and operation of ice resurfacing equipment
• Previous experience supervising, training, or leading staff
• Ability to work flexible hours, including evenings and weekends
• Willingness and ability to work flexible hours (evenings and weekends)
• Approachable and team orientated with great communication skills
• Demonstrated strong mechanical aptitude (preferred)
• Trade or Janitorial experience is an advantage
• Organized, self-motivated and proactive

If you are interested in this role and becoming part of the Canlan team, please apply online.

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices. As part of our recruitment and hiring practices, we may use AI-based tools to assist in the initial screening and assessment of applications. All final hiring decisions are made by human reviewers.

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