

Performs routine duties in the cleaning and servicing of any area which may be assigned; supplies area with items which are required for the convenience and comfort of the guest. This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or re-assign duties and responsibilities to this job at any time.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Cleans drink and vending machines and all surrounding areas.
Empties all trash receptacles and ashtrays in the corridors, and public areas.
Cleans all outside area walkways, sweeps stairways, and landing, cleans railings, and washes all EXIT doors.
Cleans public restrooms.
Washed windows as per schedule. (Using housekeeper’s report form, sets schedule for window cleaning using dates as record).
Cleans elevators, tracks, chrome, and stainless steel at each landing.
Spot-cleans walls and doors. Removes cobwebs and cleans fire extinguisher areas.
Wipes baseboards, railings, telephones, walls, vending areas, and exit doors.
Vacuums all inside corridors and shampoos carpets.
Inspects exterior of the building including parking lot for trash, empties receptacles, and removes cigarette butts.
Inspects marketing collateral, replacing expired or damaged items.
Cleans and disinfects the lobby restrooms including basin, toilet, tile, flooring, and walls using approved cleaning chemicals.
Cleans mirrors, windows, vent covers, and glass doors.
Reports items that require repair or additional cleaning to the appropriate person/department.
Turns in all lost and found articles immediately as per proper procedure.
Operates a light vacuum cleaner.
Vacuums hallways.
Assists with deep cleaning efforts including moving furniture, and shampooing carpets.
Assists engineer with handling items/equipment which require team lifting.
Assists maintenance during inclement weather.
Additional duties may be added at any time at the discretion of management.
Consistently models the behavior of a ‘7 Clans Team Member’ who:
Maintains a professional image, including grooming, verbiage, and body language, always.
Warmly greets both guests and coworkers every time they come in contact.
Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction.
Fosters teamwork by helping others, as needed.
Continuously monitors the surroundings at work, to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department.
Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures.
Makes a genuine effort to identify and seize each golden opportunity to ‘WOW the guest!’
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
EDUCATION and/or EXPERIENCE
High School education (grade 9) preferred.
Previous Hotel house person experience preferred but will do on-the-job training.
KNOWLEDGE, SKILLS, & ABILITIES
Must be punctual and dependable in reporting to work as scheduled and completing assigned tasks.
Read, write, and speak the English language. Read professional publications, memos, emails, logs, newsletters, and documents.
Protect the Company’s value by keeping information confidential.
Exercise sound judgment and make decisions in a manner consistent with the essential job duties and responsibilities.
Ability to read and understand and communicate chemical labels, and Safety Data Sheets, Instructions.
Ability to gain knowledge of applicable franchise standards and procedures.
Ability to complete applicable housekeeping forms and to communicate any problems and/or unusual conditions to management.
Ability to read and comprehend manuals.
Ability to positively communicate with guests and co-workers.
Ability to work within scheduling guidelines.
Ability to work with minimal or no supervision.
Ability to follow schedule and ability to perform physical labor.
Ability to read and understand chemical labels, and Safety Data Sheets, Instructions.
Ability to perform light to moderately heavy housekeeping duties using the approved chemicals and equipment.
WORK AUTHORIZATIONS
Must be able to provide the following cards or work authorization documents: All documents required to show the incumbent is eligible to work in the United States. Required to pass a drug test. It is the responsibility of the Team Member to always have all appropriate document(s) current and valid.
Valid Documents as required for I-9 form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of the job, the Team Member is regularly required to talk or listen. The Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle or feel objects, tools, or controls. Must be able to climb multiple flights of stairs. The Team Member is regularly required to reach with hands and arms, climb or balance and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Walking and Standing: 100%
Must be able to carry 50 lbs. up to 25 feet.
Lifting, Push/Pull: 90%
Ability to lift to 30 lbs. regularly.
Must be able to lift 50 lbs. to the waist, chest, and above the head.
Ability to push housekeeping or laundry cart (up to 100 lbs.) regularly.
Sitting: none
Bending, Stooping, Reaching: 90% (throughout the entire shift).
Must be able to bend at the knees with up to 50 lbs., standing to an upright position.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Team Member must be able to work in a humid, warm environment. The Team Member is occasionally exposed to fumes or airborne particulates, including second-hand environmental smoke. The noise level in the work environment is loud at times. The Team Member may be exposed to heat and cold and all-weather conditions depending on department area. The Team Member may rarely be exposed to the risks associated in attempting to resolve issues with irate or difficult people. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This Company promotes a drug-free work environment.
PUBLIC RELATIONS
Important attributes of any team member of OMDA-7 CLANS CASINOS, along with the official performance of duties, are personal appearances and public relations. Each Team Member is expected to make every effort to be well informed about the institution, pleasant, courteous, and cooperative, and to act in a manner to command respect of co-workers and all other personnel. An optimistic attitude, patience, and tolerance will help each Team Member in all situations at the institution.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.