Strata’s Front Desk Coordinator is the first point of contact for Strata’s Durham headquarters and is trusted with meaningful responsibility for welcoming employees, making a good first impression on guests, and keeping the workplace secure.
This role has a meaningful impact on how employees and visitors experience Strata every day. It is well-suited for someone who enjoys variety, responsibility, and being a central part of a dynamic organization. This is a 100% in-person role in our Durham, NC office; M-F 8:00a to 4:30p, with a thirty-minute lunch break.
The ideal candidate for this role is:
- Highly reliable
- Naturally proactive, noticing what needs to be done and taking action without waiting to be asked.
- Comfortable using judgment and common sense to solve day-to-day problems independently.
- Curious and motivated, with a desire to learn how the business works and continuously improve how things run.
- Resourceful with the ability to figure things out, seek answers, and also know when and who to ask for help.
- Exceptionally reliable and consistent, especially in maintaining front-desk coverage and core office operations and supporting executives.
- Positive, energetic, and service-oriented, with a genuine interest in supporting others and creating a welcoming environment.
- Someone who takes pride in doing things well and cares about quality and follow-through.
Essential Duties and Responsibilities:
- Takes ownership of the front desk and office experience, identifying opportunities to improve processes, communication, and employee experience
- Monitors and controls access to the main entrance, verifying identification and/or credentials of employees, visitors, and vendors entering the location.
- Maintains a visible presence at the front desk to help to deter unauthorized entry and/or suspicious activity.
- Assists with visitor management, including registration and directing guests to appropriate areas within the building
- Carefully attends to the arrival and departure of VIP guests and job candidates
- Serves as the travel coordinator when the travel coordinator is out of office
- Stocks and maintains downstairs break rooms
- Handles incoming calls
- Assists with weekly employee-engagement initiatives
- Accurately processes incoming and outgoing mail
- Ad hoc HR operation duties, as needed
Education and/or Work Experience Requirements:
- Associate or bachelor’s degree preferred
- At least two years of experience in a corporate environment
- Experience with UKG and/or reporting a plus
- Professional and engaging demeanor
- Able to multi-task, prioritize effectively, think ahead in a fast-moving environment, follow up appropriately, and meet deadlines
- Strong service mindset with a high degree of professionalism and discretion
- Strong attention to detail and critical thinking skills
- Comfortable learning new tools, systems, and processes
- Proficiency with Outlook
- Strong written and verbal communication, interpersonal, and project and time management skills
- Ability to work independently, use sound judgment, and know when to seek input or escalate
- Strong attention to detail and critical thinking skills
- Comfortable learning new tools, systems, and processes
- Proficiency with Outlook
- Strong written and verbal communication, interpersonal, and project and time management skills
- Ability to work independently, use sound judgment, and know when to seek input or escalate
Core Competencies
- Highly organized
- Proactive problem solver
- Exercises good judgement and discretion in handling sensitive or ambiguous situations
- Strong communication skills
Physical Requirements/Work Environment:
- Work is fully performed in an office
- Must be able to sit, stand, bend, twist, and lift up to 20 pounds.
About Us
Strata Clean Energy is a leading developer, EPC, and service provider for utility-scale solar and storage systems in the United States. We control and self-perform all processes from our nationwide solar and storage developments, to construction, O&M, and Asset Management.
Our employees are empowered to drive our business in a collaborative, creative, and passion-driven environment that fosters long-term professional growth. There is a lot to learn at Strata, but we’re here to help you give your best and have a good time doing it.
At Strata, you’re part of something big. We’re leading the industry in sustainable energy careers. We are driving innovation to make a difference for our customers, our employees, and our planet. Join us in powering the future.
Strata Solar is an equal opportunity and affirmative action employer. Strata Solar is an equal employment and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status, genetic information or any other status or characteristic protected under applicable law.
