Group CRE (Corporate Real Estate) Shared Services Assistant
CRE Assistant
We are looking for a CRE Shared Services Assistant is part of a central team and provides support to multiple Workspace Teams across different regions. In this role, you will have the opportunity to lead on specific aspects of day-to-day workspace services to drive quality and performance standards to provide customer-focused, cost-effective, and efficient workspace support service across multiple locations and regions.
Role Overview / Purpose:
The CRE Shared Services Assistant provides centralized operational and administrative support to the global Corporate Real Estate (CRE) organization, which includes CRE Operations, CRE Infrastructure, and CRE Risk & Compliance.
This role is vital in maintaining accuracy, compliance, and efficiency across procurement, financial tracking, utilities management, event coordination, and reporting. You will collaborate closely with Procurement, Finance, and CRE teams across regions to ensure seamless service delivery and data consistency.
The position is ideal for a proactive, detail-oriented professional who wants to grow in corporate operations, reporting, and digital process improvement.
Key Responsibilities:
Procurement & Financial Support
- Create and manage Purchase Orders (POs) for all CRE teams globally using Oracle iProcurement.
- Support cost centre mapping, GL code setup, and ensure financial data alignment with Procurement and Finance.
- Resolve invoice discrepancies and supplier payment issues in collaboration with Accounts Payable.
- Maintain and update supplier deal sheets for onboarding, renewals, and contract tracking.
Data & Reporting
- Collect and validate global utilities data (electricity, water, natural gas) and upload into Salesforce for sustainability reporting.
- Support the CRE Shared Services Analyst in preparing reports and dashboards (Power BI, Excel, SharePoint).
- Maintain data accuracy within CRE systems such as Corrigo, Asana, SharePoint, and CAFM tools.
Systems & Operations
- Manage the Corrigo tool: set up new locations, add assets, and schedule Planned Preventive Maintenance (PPM).
- Handle shared mailboxes for global CRE support, ensuring requests are prioritized and resolved promptly.
- Coordinate event logistics (room bookings, catering, AV setup, etc.) and support local/global activities.
- Maintain and update Standard Operating Procedures (SOPs) and process documentation.
Collaboration & Service Delivery
- Liaise with teams across CRE Operations, Infrastructure, and Risk & Compliance to ensure consistency and compliance.
- Provide administrative support for supplier meetings, audits, and governance activities.
- Demonstrate strong responsiveness, communication, and stakeholder management.
Essential Skills and Experience:
- 1–2 years of experience in administrative, shared services, or operational support roles (preferably within a corporate or property environment).
- Excellent written and verbal communication skills.
- Professional-level PowerPoint skills – ability to create structured and visually appealing reports and presentations.
- Proficiency in Microsoft Excel, Outlook, and Word.
- Experience managing shared mailboxes in a fast-paced environment.
- Strong attention to detail, organization, and time management.
- Ability to work independently and collaboratively across teams and regions.
- Experience with Oracle iProcurement, Salesforce, Corrigo, or similar enterprise systems.
- Familiarity with CAFM or property management software.
Beneficial for growth and Future Development:
- Exposure to Power Automate, Power BI, Power Apps, or Microsoft Copilot Studio.
- Interest in AI, automation, or process improvement within Shared Services.
- Understanding of data reporting, dashboards
- Experience with Asana, SharePoint, or other collaboration tools.
