Library Page - Muhlenberg Library
Department: Branch Libraries
Employment Type: Part Time
Location: Muhlenberg Library
Reporting To: Erick Sosa
Compensation: $17.00 / hour
Description
OverviewDo you love books and love helping people? The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years. As a Library Page at The New York Public Library you will do that and much more. A Page position is meant to give you knowledge about what it means to work within a library system. You will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career. We are looking for candidates that demonstrate a strong work ethic, are reliable and possess excellent written and verbal communications skills. You will be expected to be an ambassador for the library, so a friendly demeanor goes a long way.
You will have access to the Library Page Fellowship Program as a Library Page. A career growth development program that empowers youth as they shape their careers. The Program provides resources to help develop career readiness skills, explore career goals, and provide on-the-job coaching, training, and mentorship.
The library page position is scheduled for 14 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change.
Muhlenberg Library is currently closed. You will be temporarily reassigned to Morningside Heights Library until Muhlenberg Library building opens.
Key Responsibilities
Under the direction of a Page supervisor, the Library Page:
- Projects a positive and courteous attitude to the public by providing exceptional customer service
- Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically
- Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
- Assists patrons with basic computer, internet and audio/visual equipment usage
- Locates and prepares library materials requested by patrons
- Assists staff with checking materials for damage and removing them from the shelves
- Helps set up public spaces for events and programs
- Performs other related tasks as needed
Required Education, Experience & Skills
Required Education and Certifications Required Skills
- Ability to accurately and efficiently sort and arrange items in alphanumeric order
- Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
- Excellent customer service skills and the ability to work with a diverse patronage
- Superb interpersonal and communication skills
- Strong problem-solving skills
- Demonstrated ability to work as part of a team
- Demonstrated reliability and professionalism
- Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications
Preferred Qualifications
- Ability to troubleshoot basic computer and printer issues preferred
- Experience with eReaders and library technologies preferred
- Fluency in Spanish
Managerial/Supervisory Responsibilities: - Navigates customer interactions and escalates issues to the manager
More...
NYPL Core Values: All team members are expected and encouraged to embody the NYPL Core Values:
- Be Helpful to patrons and colleagues
- Be Resourceful in solving problems
- Be Curious in all aspects of your work
- Be Welcoming and Inclusive
Work EnvironmentPhysical Duties
- Moderate lifting required (up to 25 lbs)
- Pushing book trucks
Pre-Placement Physical Required? No
Schedule 14 hours per week
