The Key Account Manager is tasked to hit the revenue target in the region. Based on the company's overall strategy and combined with the characteristics of the regional market (such as industry distribution, customer needs, and competitive situation), formulate an annual regional sales strategy, and clarify the business growth direction and market share targets.
TASKS & RESPONSABILITIES
Achievement of Sales Targets
- Independently undertake the development and maintenance of core key accounts (Automotive OEMs, Tiers) in the region, identify customer data service needs, lead negotiations for high-value projects, and achieve personal annual sales targets.
- Optimize sales pipeline management, monitor lead conversion rates and the progress of business opportunities, formulate early warning and remedial measures for potential risks, and improve sales efficiency.
Client Relationship Management
- Establish a hierarchical management system for key accounts in the region, formulate differentiated maintenance strategies, and ensure a high satisfaction of key accounts.
- Regularly visit key accounts, deeply understand their business pain points and data needs, and promote the upgrading of service solutions; take the lead in customer contract renewals, additional purchases, and referrals to enhance the lifetime value of customers.
Sales Process Management and Reporting
- Leverage CRM tools to track sales activities, forecast revenue, and identify trends and areas for improvement.
- Update individual and team sales progress on a weekly basis, ensure an up-to-date reginal sales status is always reflected in the CRM system and Contract management System.
Cross – Functional Teamwork
o Collaborate with other departments, such as marketing, operation, finance, product… to enhance overall business efficiency and customer satisfaction.
Requirements
Professional Background
- 10+ years of experience in a sales role
- More than 5 years of key account sales experience.
- Experience in Automotive industry is must to have
Skills & Abilities
- Have an in-depth understanding of the market dynamics, industry trends and customer needs in the automotive and industrial fields. And be familiar with relevant business knowledge such as benchmarking analysis and industry reports.
- Have excellent business negotiation capabilities, be able to strive for favorable cooperation conditions in complex business scenarios. Be proficient in sales techniques and customer relationship management methods and be able to effectively formulate sales strategies and promote the progress of sales projects.
- Have excellent communication and expression skills. Whether in written or oral communication, be able to accurately convey information, coordinate resources from all parties, and handle customer problems. Be proficient in using Office software, have data analysis capabilities, and mine sales opportunities and optimize sales strategies through data.
·Educational Background
o A bachelor's degree or above. Those majoring in marketing, business administration, automotive engineering and other related majors will be given priority.
o Fluent in English and Japanese
