Associate Vice President of Operations, Infrastructure, Safety & Campus Experience

Overview and Responsibilities

The Associate Vice President of Operations, Infrastructure, Safety & Campus Experience is responsible for all functions associated with planning, design, construction, maintenance, and operations of College facilities and supporting services, as well as real estate management, energy management, sustainability, risk management, motor fleet management and College-wide safety and security programs to ensure the safety of students, employees and visitors.

 

This position shall be responsible to provide a safe and secure environment; create spaces which enhance learning; operate efficient and effective facilities; maintaining facilities that are clean and comfortable and optimizing revenue-generating opportunities related to facilities and real estate while maintaining CVTC’s mission.

 

Responsibilities:

 

Campus Operations and Experience

• Provide executive leadership for daily campus operations, ensuring efficient, high‑quality services across custodial, grounds, logistics, mailroom, and minor maintenance functions.
• Establish operational standards, service‑level expectations, and performance metrics that elevate the student and employee experience.
• Direct work order systems, customer service protocols, and continuous improvement initiatives to enhance responsiveness and operational excellence.
• Oversee ADA accessibility, wayfinding, amenities, and physical environment enhancements that support an inclusive and welcoming campus experience.
• Ensure consistent execution of furniture, fixtures, and equipment standards, room refresh programs, and small‑scale repairs.
• Lead and develop operational teams, fostering accountability, professional growth, and cross‑campus collaboration.

 

Infrastructure & Building Systems

• Provide executive oversight of all building systems, including HVAC, electrical, plumbing, controls, and automation, ensuring reliability, safety, and long‑term asset stewardship.
• Lead comprehensive preventative maintenance programs and asset lifecycle strategies that protect institutional investments.
• Ensure compliance with fire/life safety, environmental, OSHA, and all federal, state, and local regulatory requirements.
• Direct energy management, sustainability initiatives, and system optimization to support fiscal responsibility and environmental stewardship.
• Oversee audits, system documentation, and critical infrastructure conditions to ensure operational readiness and risk mitigation.
• Manage fleet operations and all high‑skill or code‑restricted technical work.

 

Planning, Design & Construction

• Provide strategic leadership for the planning, design, construction, renovation, and modernization of college facilities to support academic excellence and future‑focused learning environments.
• Lead development and implementation of the college’s facility master plan and long‑range capital planning efforts.
• Oversee capital and minor projects from concept through occupancy, ensuring alignment with institutional priorities, budget parameters, and schedule commitments.
• Direct coordination with architects, engineers, contractors, and regulatory bodies, including WTCS project approvals and required reporting.
• Present capital plans, project proposals, and progress updates to senior leadership and the district board.
• Establish policies, procedures, and technology tools that strengthen project governance, documentation, and process automation.

 

Campus Safety & Engagement

• Provide executive leadership for campus public safety, ensuring a proactive, community‑oriented approach aligned with the college’s mission and values.
• Oversee emergency response operations, patrol services, incident reporting, safety escorts, and compliance with Clery‑related expectations.
• Lead development and delivery of safety education, training programs, awareness campaigns, and community preparedness initiatives.
• Direct collegewide emergency preparedness, including drills, exercises, communication protocols, and risk mitigation strategies.
• Build and sustain strong partnerships with local law enforcement, fire/EMS, emergency management agencies, and community organizations.
• Provide leadership and coaching to public safety personnel, ensuring high performance, professional development, and an inclusive, service‑oriented culture.
• Monitor safety data, emerging risks, and engagement trends to drive continuous improvement.

 

Required Knowledge, Skills and Abilities:

• Demonstrated expertise in facilities management, capital planning, construction administration, and building systems operations.
• Strong financial acumen, including experience with capital and operational budgeting, forecasting, and resource allocation.
• Advanced project management skills with the ability to lead complex, multi‑phase initiatives.
• Deep understanding of regulatory requirements related to facilities, safety, environmental standards, and public safety operations.
• Proven ability to lead diverse teams, manage performance, and foster a culture of inclusion, accountability, and professional growth.
• Proficiency with technology tools for communication, data analysis, and operational decision‑making.
• Ability to use judgment, decisiveness, and creativity in dealing with situations involving a variety of tasks with frequent change.
• Ability to work collaboratively in cross-functional team environments to solve problems.
• Ability to be available for emergency duty on a 24-hour basis.
• Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and sustainable practices.
• Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately, and evaluating alternatives.
• Ability to communicate effectively by speaking and writing clearly, concisely, and professionally; practicing active listening; reading critically and adapting communication for audience.
• Ability to recognize personal biases, adapt to different cultural situations, and demonstrate a commitment to respectful interactions with persons of various ethnic, cultural, socio-economic, or educational backgrounds.
• Intermediate knowledge of and skills with technology including software programs for communication, data collection, and decision making including, but not limited to, Office 365 Suite.

Qualifications

• Bachelor’s Degree in Facilities Management, Construction Management, Engineering, Architecture, Business Administration, or a closely related field; master's degree preferred.
• Ten or more years of progressively responsible leadership experience in facilities management, higher education or public sector environments or within complex or multi-level organizations.
• Five or more years of senior‑level supervisory experience, including leading managers, multi‑disciplinary teams, or divisions.
• Demonstrated experience overseeing large‑scale building maintenance, capital planning, and long‑range facilities strategy.
• Proven experience managing operational and capital budgets, capital construction projects, vendor relationships, and contract administration.
• Experience working with regulatory compliance, including fire/life safety, environmental standards, and OSHA requirements.

 

In evaluating candidates for this position, the College may consider a combination of education, training, and experience which provides the necessary knowledge, skills and abilities to perform duties of position.

 

CVTC reserves the right to limit applicant consideration from specific geographic regions when differences in state-level policies, laws, or regulatory frameworks present conflicts with institutional standards and/or fiduciary responsibilities. This practice supports compliance, operational integrity, and alignment with the College’s strategic objectives.The College is seeking to attract diverse instructors and staff who can inspire our increasingly diverse student population. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps.

Benefits Summary

2026 annual benefits include:

• 4 weeks of paid vacation time
• 11 paid holidays
• Paid winter break - varies each year based on academic calendar and, at a minimum, includes days between Christmas and New Year’s holidays (some exceptions may apply for essential workers)
• Paid summer break - the week of July 4th
• 4 paid personal days
• 3 weeks (15 days) paid sick time annually for absences due to illness, injury, or doctor and dentist appointments of the employee, dependent children, spouse, or parents of the employee or spouse; cumulative to 135 days (1,080 hours)
• Paid bereavement time
• Paid volunteer time
• Tuition reimbursement up to $2,500 annually (eligibility requirements apply)
• Health insurance for employee, spouse, and dependents with attached Health Savings Account (HSA); CVTC contributes $3,400 annually for a family plan or $1,700 annually for a single plan to your HSA
• Wellness incentive of up to $600 for employees enrolled in CVTC’s health insurance
• $2,500 cash-payment in lieu of CVTC health insurance coverage for employees who have credible coverage through another source
• Dental insurance for employee, spouse, and dependents
• Vision insurance for employee, spouse, and dependents
• Life and long-term disability insurance premiums paid by CVTC
• Wisconsin Retirement System (WRS), CVTC matches 7.2%, vested at 5 years of credible service
• 403(b) tax deferred annuity program
• 457(b) deferred compensation plan
• Section 125 flexible spending accounts
• Employee Assistance Program (EAP)
• Professional development
• Certified Gold Level Family Friendly Workplace (FFW)
• Access to expansive collection of college and public library resources for personal and professional use
• Free or low-cost services offered by CVTC program students, such as computer repair, automotive repair, Shear Inspiration Salon and Spa, aesthetician services and 620 West restaurant and culinary pop ups 

Benefits begin on the first date of employment (i.e., there is no waiting period).

 

 

 

CVTC does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding the college's non-discrimination policies: Tam Burgau, Vice President of Talent & Culture, 620 W. Clairemont Avenue, Eau Claire, WI 54701, 715-833-6334, WI Relay: 711