Workplace Experience Partner

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.  Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

As a Workplace Experience Partner, you’ll own the day-to-day experience of our Waltham office, which serves as our headquarters. As part of the HR / People Experience team, you’ll be at the center of how the office operates — handling real-time needs, supporting employees as your customers, and ensuring everything from daily operations to events runs smoothly across the physical and digital workplace. You’ll also partner closely with HR on key employee lifecycle moments, including onboarding, orientation, and offboarding. This role plays a key part in keeping the office running efficiently and at a high standard every day.

What you’ll do:

• Own day-to-day workplace operations for the Waltham HQ, ensuring the office runs smoothly and employees have a seamless in-office experience
• Act as the front line for the office — supporting employees, leaders, vendors, and guests, and handling real-time needs as they come up
• Manage vendor relationships end-to-end, including PO creation, invoicing, and budget tracking
• Oversee facilities and building operations, including submitting and managing service requests, coordinating with property management, and troubleshooting issues as they arise
• Manage mail, shipping, and logistics (FedEx, large shipments, internal requests), and improve processes where possible
• Support employee lifecycle moments in partnership with HR, including onboarding, orientation, and offboarding logistics
• Lead execution of in-office events and engagement initiatives (catering, vendors, logistics, space planning)
• Support affinity groups and internal teams with programming and coordination
• Handle employee requests and workplace issues through a mix of ticketing systems and direct support, balancing planned work with reactive needs
• Maintain office supplies, inventory, and overall workspace readiness
• Partner across IT, Sales, Finance, and leadership to support day-to-day office needs
• Continuously look for ways to improve how the workplace operates and runs

Who you are:

• Organized and able to prioritize effectively across multiple competing needs
• Proactive and takes ownership — you don’t wait to be told what to do
• Comfortable working in a fast-paced, in-office environment where things change quickly
• Strong communicator and easy to work with across teams
• Willing to jump in and figure things out, even when things aren’t fully defined
• Experience with Google Suite or similar tools
• Nice to have: experience in a similar role (office, workplace, operations, hospitality, etc.)
• Open to early-career candidates, including recent graduates, who are eager to learn and grow

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Full Time Employees$60,000—$65,000 USD

Why You’ll Love Us:

• We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. 
• Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
• You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At Constant Contact, we respect personnel privacy and are committed to protecting the personal information we obtain and maintain from both current, former, and prospective employees. We maintain this Personnel Global Privacy Notice (this “Notice”) in compliance with applicable privacy laws, including the California Consumer Privacy Act (the “CCPA”) and the UK General Data Protection Regulation (collectively, the “Data Protection Laws”). Click here for a full copy of our General Personnel Privacy Notice.

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.