Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARYWorld Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
POSITION SUMMARY:
World Relief seeks an Education Administrative Associate. This role provides administrative and coordination support for adult education programs serving refugees and immigrants across Resettlement, Integration, and Employment programs. This position supports the effective delivery of Education services by coordinating logistics, managing communication, tracking participation, and ensuring education related information is shared in a timely and accurate manner with internal program teams. The Education Administrative Associate works in close partnership with the Education Specialist, who leads instructional delivery, and supports the Education Manager and broader program teams by maintaining clear systems for scheduling, attendance tracking, and documentation related to education participation and completion.
This is a part-time position for 20 hours per week.
ROLE & RESPONSIBILITIES:
Education Program Coordination
- Support scheduling and coordination of adult education classes, including Cultural Orientation, job readiness, financial literacy, and digital literacy.
- Maintain class calendars and coordinate logistics related to class delivery in collaboration with the Education Specialist.
- Assist with preparation and distribution of class materials and resources as needed.
- Coordinate with Intake and Program staff to verify education‑related intake and enrollment paperwork workflows, including handoffs, timing, and staff responsibilities.
- Support education‑related intake and eligibility documentation by coordinating information, assisting with case notes, or ensuring required education documentation is shared with or uploaded by designated staff into client case files.
Client Communication & Engagement
- Communicate with clients regarding class schedules, participation expectations, and updates related to education services.
- Support timely and clear communication between education staff, program teams, and clients.
- Coordinate with interpreters or bilingual staff as needed to support client engagement.
- Maintain organization and access to available resources on digital platforms, for staff and clients.
Attendance Tracking & Documentation Support
- Track class attendance and participation in accordance with program and grant requirements.
- Maintain accurate records related to class participation and completion.
- Collaborate with Intake and Program staff to ensure education‑related intake and enrollment documentation is complete, accurate, and reflected appropriately in client case notes and records.
Program Administration & Data Management
- Assist with monitoring education records for completeness, accuracy, and timeliness.
- Support reporting, monitoring, and compliance efforts related to education programming.
- Maintain organized digital and physical files related to education services.
- Support audits, internal reviews, and grant reporting activities as needed.
Collaboration & Team Support
- Work closely with the Education Specialist to support coordinated and efficient education service delivery.
- Collaborate with Resettlement, Employment, and other program staff to ensure smooth information flow related to education participation.
- Work with Intake and Program teams to clarify and maintain a shared understanding of education intake, enrollment, and documentation processes.
- Participate in department and staff meetings as required.
- Perform other related administrative duties as assigned.
JOB REQUIREMENTS:
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
- Proficiency in Microsoft Office applications and online data systems, spreadsheets and document management systems.
- Fluency in written and spoken English;
- Willingness to occasionally work evenings or weekends as program needs require;
- Valid driver’s license and ability to use a personal insured vehicle as needed;
- Authorization to legally work in the United States.
- Collaborative and highly organized in administrative tasks.
PREFERRED QUALIFICATIONS:
- Associate’s or Bachelor’s degree in administration, Human Services, or related field preferred; or equivalent experience.
- Prior experience in administrative support, program coordination, or Human Services strongly preferred; bilingual ability preferred.
World Relief offers a competitive benefits package and employee discount program part-time employees (working 25+ hours per week). World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
***Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
