Admitting/Switchboard Clerk (Emergency)

Description

JOB SUMMARY:Within the context of a client/family centered culture and under general supervision performs clerical work related to patient admissions and switchboard operation. Duties include receiving and interviewing patients, referring patients to Emergency nurse for immediate assessment based on established guidelines, completing and processing admitting records, contacting personnel for relevant information, and entering data into a computerized system. Operates the switchboard, locating personnel through the use of pagers, answering services and the public address system, and responding to emergencies according to established proceduresQUALIFICATIONS:Grade 12 and one years recent related experience or an equivalent combination of education, training and experience.Knowledge & AbilitiesAbility to keyboard at 45 w.p.m.Knowledge of medical terminology.Ability to deal with others effectively.Physical ability to carry out duties of the position.Ability to communicate effectively both verbally and in writing.Ability to operate related equipment.Ability to organize work.The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

Details

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2025.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.