Revenue Operations Analyst

Who we are

We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. 

We deliver analysis and insights in many formats to subscribers and businesses in 170 countries through our three businesses, The Economist, Economist Enterprise and Economist Education, which uphold our global reputation for excellence and integrity.

Economist Enterprise is looking for a Revenue Operation Analyst to work as part of a new centralised Revenue Operations team and support Sales Operational Reporting needs for the Group. This role would suit a proactive, detail oriented individual who is used to operating in a fast paced environment; preferably with experience of supporting sales teams as they transition to new processes, tools and ways of working and working alongside programme teams. 

This is a new role based in India, but supporting teams worldwide. The successful candidate will be working closely with sales operations colleagues to embed automated reporting and processes for the Global Sales Teams, be a guardian to our data architecture for sales, and work closely with the central team for support. You will be working as part of the revenue operations team, and with sales leadership to ensure that any changes that are requested or undertaken within Tableau will drive a more consistent and aligned approach across TEG, and spot opportunities to improve our data management and delivery. You will also partner closely with Sales Enablement to highlight themes and questions that may come from an activity or reporting need.

This is a pivotal role as we move towards an automated and data led approach for the central and Sales Teams. In this role you will bring your drive for analysis and reporting to leverage experience to support business insights

 Responsibilities will include:

• Leading on our Data visualisation deliverables by demonstrating proficiency in mastering Enterprise Business Intelligence tools, preferably Tableau (in alternative QlikView, MicroStrategy, Cognos, or major BI tools); they need to become the Tableau guru and main go-to-person within the central team.
• Knowledge of SQL, including the ability to write stored procedures, triggers, analytic/windowing functions, as knowledge of relational and dimensional database structures, theories, principles, and practices.
• As a subject matter expert, they will be asked to create Business Intelligence dashboards and implement the required supporting architecture. They will be responsible for delivering a variety of requests, reporting and analysis delivered through data visualization. This will be primarily focused around the strategic areas of marketing and sales performance, sales pipeline and forecast, digital business, and customer journey monitoring.
• Salesforce data maintenance and governance, along with creating centralized reporting dashboards for the sales leadership team.
• They will also ensure that newly delivered reports conform to business standards for formatting and distribution/security, as well as validating developed reports prior to UAT to ensure that they meet the initial specification and have data integrity.
• Provide thought leadership, best practices, and standards required to deliver effective solutions to the stakeholders in the central and regional teams.

 

Skills and Experience:

• The successful candidate will demonstrate and have: 
• Dynamic, flexible and with a high-energy level as this is a demanding and rapidly changing environment.
• Bachelor’s Degree in Computer Science, Information Technology, or related field, or foreign degree equivalent.
• Two plus years of experience with data visualization implementing high value-add solutions and performing administrative activities across a multi-environment infrastructure.
• Exceptional analytical, conceptual, and problem-solving abilities.
• Consistent collaboration with business users and analyze user requirements.
• Excellent English communication skills – both written and oral.
• Highly self-motivated and able to work independently, and overseas from the core team as well as in a team environment.
• Exceptional technical troubleshooting skills.
• Strong knowledge of Tableau or other major Business Intelligence toolDevelopment experience working with SQL and databases.
• Experience using Microsoft Excel and the G-suite of tools.
• Knowledge and experience with Sales tech stack tools like HighSpot, Salesloft and the like a bonus, CRM and marketing automation platforms expected.

Additional non-core capabilities

• Experience working in a sales focused, fast paced global, environment
• Ability to work independently and escalate and communicate  issues when required
• Superior problem-solving, analytical, and quantitative skills
• Willing to work in a highly demanding and result-oriented team environment
• Able to work closely with cross functional teams

#LI-Hybrid

Working Arrangements

The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required. 

AI usage for your application

We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications.

What we offer

Our benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program.

We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home.

You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more.