Job DetailsJob Location: Ajax - City of Industry, CA 91748Position Type: Full TimeEducation Level: Bachelor DegreeSalary Range: $130,000.00 - $150,000.00 Salary**Please no external recruiters**
Founded in 1984, Best Formulations LLC, a diversified nutraceutical and personal care company headquartered in City of Industry, California, is a contract manufacturer of thousands of branded SKUs, including high quality nutritional supplements including softgels, tablets, capsules, powders, dietary supplements, and vegetarian softgels.
About the role:
We are a trusted partner to our customers when it comes to innovation and have one of the strongest R&D, product formulation and technical teams in the industry. We are recognized as the leader in plant-based softgel innovation and our ability to encapsulate difficult formulas. We seek out innovation across our entire business and pass that knowledge and expertise to our customers.
The Human Resources Director is a senior operational and strategic leader responsible for ensuring the effective delivery of all Human Resources programs, processes, and services across the region. This role leads a team of HR Business Partners and HR Generalists, ensuring consistent execution, compliance, and alignment with business strategy. The Director of HR establishes operational excellence, drives continuous improvement, manages risk, and elevates the overall employee experience.
How will you contribute:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. Essential job functions and duties include, but are not limited to:
Key Responsibilities
1. HR Operations Leadership
Holds full operational ownership of HR processes end to end, including hiring, onboarding, performance management, development, employee relations, and offboarding.
Ensures standardization, compliance, audit readiness, and alignment of HR practices across the entire region.
Builds and enforces operational workflows, templates, and governance models that ensure high-quality execution across all HR activities.
Translates high-level people strategy into rigorous, scalable, repeatable operational execution.
2. Team Management & Leadership
Directly manages, develops, and evaluates HRBPs and HR Generalists, ensuring high performance and capability growth.
Establishes clear operating rhythms, service standards, and expectations for the HR team.
Creates a culture of accountability, collaboration, and continuous improvement within the HR function.
Coaches HRBPs to become strong advisers to their business leaders.
3. HR Program & Policy Governance
Leads the design, rollout, governance, and adoption of HR programs across the region.
Partners with COEs (Total Rewards & Talent Acquisition) to ensure policies and programs are aligned to business needs and feasible for operational implementation.
Establishes consistent HR practices, decision-making frameworks, and leadership behaviors across the organization.
Continuously evaluates HR program performance and leads improvements.
4. Employee Relations, Risk & Compliance
Oversees all complex, escalated, or high-risk employee relations cases, partnering closely with Legal and ER.
Ensures full adherence to regional labor law, company policy, documentation standards, and investigation protocols.
Creates frameworks for ethical decision-making, minimizes organizational risk, and ensures consistent employment practices.
Anticipates and manages regulatory, compliance, and workforce-related risks.
5. Performance Management Ownership
Owns and manages the end-to-end performance management cycle for the region.
Ensures calibration quality, leadership accountability, and consistency in ratings and feedback.
Drives leader enablement, communication, training, and ongoing coaching around performance.
Uses performance data to identify organizational capability gaps and partner on development solutions.
6. Strategic Partnership
Serves as a senior adviser to business leaders, contributing to organizational planning, talent strategy, and workforce design.
Uses HR analytics, trends, and insights to influence decisions and drive business outcomes.
Ensures alignment between business strategy and HR priorities across all regional operations.
7. Continuous Improvement & Innovation
Identifies operational gaps, inefficiencies, or systemic issues and leads the implementation of improvements.
Drives continuous optimization of HR processes, tools, and workflows to enhance impact and employee experience.
Facilitates adoption of new HR technologies and data-driven solutions.
QualificationsMinimum Requirements/Qualifications:
Ten (10)+ years of progressive HR experience, including experience managing HRBPs or HR teams.
Demonstrated expertise in HR operations, employee relations, performance management, and policy governance.
Strong knowledge of labor laws, compliance requirements, and HR operational best practices.
Excellent leadership, communication, judgment, and decision-making abilities.
Proven ability to scale processes, build teams, and operate in a fast-paced environment.
Core Competencies
Operational Excellence & Execution
Team Leadership & Development
HR Expertise & Business Acumen in Manufacturing Industry
Judgment & Risk Management
Data-Driven Decision Making
Collaboration & Influence
Work Environment:
General office environment
While on the production floor - May involve exposure to allergens such as Soy, Wheat, Fish, Shellfish, Milk, Egg, Tree Nuts and Sesame.
What Best Formulations can offer you:
401(k) with company match
Tuition reimbursement
Medical/Dental/Vision/Pet Insurance
Health & Wellness programs
Generous time off for vacations
More about us:
As a valued strategic partner, Best Formulations offers a comprehensive program of services, turnkey solutions, and client support that is unmatched in the industry. Our product development team can provide customized, proprietary formulations designed specifically to meet the needs of our customers and their method of distribution. Our vertically integrated manufacturing and packaging process allows us to schedule flexible production runs to respond quickly to shifting market demands. Every step of the way, we are committed to your growth and success!
"To develop and strengthen mutually beneficial relationships with our employees, customers, and business partners by providing the highest quality products and the Best customer service. Together We Grow!"
Why work for us: The Company pays 100% of the premium for employee-only medical coverage. Employees are eligible to participate in Medical, Dental, Vision, Life Insurance, 401(k), 10 paid Holidays, and Paid time off.
This position is currently classified as on-site.
Base Salary Range: $ 130,000.00 - $150,000.00 per year, based on candidate professional experience level.
The final salary offered for this position may take into account a number of factors including, but not limited to, location, skills, education, and experience.
In accordance with the CO Equal Pay Act, Colorado Applicants Are Not Permitted to Apply.
The Company reserves the right to modify, update, change and/or make corrections to this job description, at the sole discretion of senior management, at any time during the employee’s employment term, at the sole discretion of management.
EEO Statement
Best Formulations is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Best Formulations will work with applicants to meet accommodation needs that are made known to Best Formulations in advance.
**Please no external recruiters**
