General information
Entity
With a revenue of over €_8.3 billion, access to 45 of the 54 countries on the continent, and near to 23,100 employees, we are a key player in mobility, infrastructure and energy, healthcare and, consumer goods,.
The Group partners with leading international brands and covers the entire value chain – imports, production and distribution– in line with the best international standards, drawing on over 170 years of hands-on knowledge and local expertise.
We pursue a twofold strategy, focusing on manufacturing to promote local production, and distribution through its distribution network, Africa's largest, to offer tailored, affordable products and services to people across the continent.
With Africa For Africa
More information: www.cfaogroup.com
Reference number
2026-3772
Job details
Profile
Technical & Services - Technical & Services - Parts & Service Network Coordinator
Position title
Technician
Contract
Unlimited-term contract
Contractual hours
Full-time
Mission description
Summary Statement:
The purpose of this position is to maintain, service and repair material handling equipment, systems, and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met; maintaining of vehicle records.
Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s):
• Matric, Grade 12 or equivalent qualification.
• Qualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Technician.
• Minimum of 3-5 years’ mechanical, hydraulic and electrical experience pertaining to forklifts.
• General working knowledge of auto electrical systems (ignition, starting, charging, illumination).
Profile
Key Performance Areas:
To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:
- Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance.
- Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
- Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record.
- Promote service / maintenance programs.
Provide complete customer satisfaction in a polite and professional manner. - Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer.
Ensure OHSACT & ASEC requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation. - Updates job knowledge by participating in educational opportunities.
Job location
Job location
Africa, South Africa
Location
25 B Junction Road, Tygerberg Business Park, Parow Industria, Cape Town
Applicant criteria
Education level
2 - Certificate
Experience level
4 to 6 years
Languages
English (Professional)
