Security analysts are responsible is to monitor, analyze and identify deficiencies related to enterprise security systems, particularly alarms and access control. Monitors and maintains the operational integrity of the enterprise access control and video systems. Audit SOC security systems and processes to ensure the protection, safeguarding and security of credit union physical assets and employees. Coordinates alarm testing with all branches and ensure systems are operable and well maintained. Delivers solutions and resolves issues of small to moderate scale of complexity. Monitors enterprise access control systems including support for localized users, software configuration, cameras, verification of door function, door position switches, alarm sensors, card readers and other security devices. Updates and maintain security and monitoring related activity logs. Documents updates as well as preventative and as needed maintenance on alarms and more. Oversees the operational integrity of the enterprise video systems including review of video for investigative, safety, and operational support needs as well as preventative maintenance on hardware. Hardware includes cameras, monitors, servers, DVRs, cabling, mid-spans, access cards and encoders. Shares security impact reports with Leadership. Exhibits a calm sense of urgency during problem analysis. Proactively analyzes and recommends ways to improve building security, systems performance and functionality. Anticipates potential problems and proactively addresses solutions. Mentors Teammates in business and/or technical problem analysis and resolution techniques while balancing primary work. Provides professional and courteous service to SSFCU members and employees through interactions at all sites. Follows up to ensure satisfactory resolution. Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values.
Qualifications
High school diploma or equivalent. Minimum of five (5) years of security systems (alarms, cameras, access, etc.) experience. Familiarity with security software platforms. Must remain onsite or work extended hours during natural disasters and on campus/sites. Computer software proficiency including Microsoft Outlook, Word, Excel, Power Point. Excellent verbal and written communication skills; read and write detailed security reports. Work a flexible schedule to accommodate business events and provide seven day a week twenty-four hour a day on call support. Local or long distance travel may be required for business purposes occasionally. Valid driver's license, a good driving record, and insurability. Lift 25 lbs. without assistance from either lifting equipment.
