We've adopted a true Product-led development model. You'd be our first senior design hire in this new chapter — the person who does the design work and establishes what a good design process looks like, reporting directly to the Head of Product and working closely with stakeholders and Engineering. You'll partner with stakeholders across verticals (B2C, Retail, B2B), and Marketing, and work across iOS/iPadOS, eCommerce/web, and Salesforce surfaces. RESPONSIBILITIES
Own & execute the design process — from early research and discovery through delivering high-fidelity mockups, prototypes, and shipped products. You're a maker first.
Be the voice of design: Shape the UX roadmap with the Head of Product and CTO, and get buy-in from stakeholders. Anticipate technical constraints (React, iOS) and user considerations (Accessibility & information design), unblock the team, and escalate issues when you need help.
Build our design system from scratch across all platforms and user journeys, as the foundation for consistency and execution speed
Drive data-informed decisions: Measure product performance (e.g., usage metrics, A/B testing, user feedback). Conduct usability testing & talk to users. Identify and champion improvements that drive revenue.
WHAT WE’RE LOOKING FOR
Design experience: 6-8 years of UX/Product Design experience in eCommerce or health-tech, with demonstrated E2E experience working across web & mobile products.
Technical fluency: Practical understanding of React, React-Native, native mobile patterns, semantic HTML, mobile-first design, and CSS; familiarity with back-end systems and CRM a plus.
Self-directed and data-literate: You can work independently and are comfortable using data (Heap, SQL, and user research) to validate your theses. Ability to learn new technologies, processes, and systems quickly.
Tool proficiency: Expert Figma proficiency (advanced prototyping and component creation for handoff), JIRA, and Confluence.
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. Salary Range: $130k-170k - commensurate with experience/location Location: NY, NY (Hybrid - Midtown) Benefits: Medical, Dental, Vision Insurance (Aetna), 401K, Flexible PTO policy, Commuter Benefits, Additional Wellness Perks, Parental Leave Policy
