Providing technical
support and assistance to end-users who are experiencing issues with their
computer hardware, software, or other IT-related problems.
Responsibilities:
Responding to
requests for technical assistance via phone, email, or in person.
Troubleshooting and
diagnosing hardware and software issues.
Installing and
configuring computer hardware and software.
Maintaining and
updating IT documentation and knowledge base.
Providing guidance to end-users on computer systems and software applications.
Supporting the
day-to-day operations of the computer network.
Managing daily
backupsHelping in purchasing
all needed devices.
Requirements
A bachelor's degree in computer science or any related field.
1 to 3 years’ experience.
Ability to troubleshoot and resolve technical issues on time.
Technical knowledge of computer hardware, software, and operating systems.
Familiarity with the help desk.
Knowledge of IT service management principles and practices.
Windows & Linux admin hard-working and knowledgeable.
CCNA, RHCSA, Network, Windows Administration.
Benefits
USD Salaries: Earn a competitive salary in USD, with growth tied directly to your performance and impact.
Comprehensive Benefits: Enjoy full social insurance and healthcare coverage to support your well-being.
Continuous Growth: Stay ahead in a rapidly evolving world with access to ongoing learning and development opportunities.
Autonomy & Impact: Define success on your terms. We provide the freedom, tools, and support you need to thrive and make a meaningful difference.
Inclusive Culture: Be your authentic self. Join a team that values every voice, celebrates diversity, and fosters innovation through inclusion.
