Location:
We have 1 opening in each of the following locations:
- Melbourne, VIC (Laverton Area)
- Brisbane, QLD (Yatala Area)
Job Descriptions:
- Responding to spare parts enquiries and providing exceptional customer service
- Building strong client relationships and driving customer value & support
- Preparing quotes and coordinating deliveries & returns
- Proactively connect with customers to increase parts sales and service value
- Responsible for stock control, including accuracy & safe storage & quality check
- Provide a Safe Work environment, understanding the importance of good House Keeping
- Picking & packing together with Loading / Unloading trucks
- Moderate lifting capacity of 10-20kg for yard work duties
- Operate Counterbalance Forklift and other equipment
- Respond to Internal & External emails and other correspondence on various levels
- Perform other ad-hoc duties as assigned
Job Requirements:
- Minimum 2 years of working experience with spare parts/automotive/heavy equipment
- Ability to be flexible and work autonomously based on the requirements of business
- A proactive, sales-focused mindset and a passion for delivering excellent service
- Strong communication skills with the ability to build lasting relationships
- High attention to detail and organisational skills
- Intermediate MS Office skills (Outlook in particular)
- A willingness to learn – product training will be provided
- Proven experience in both customer service & hands-on logistics tasks
- Forklift License with a minimum of 2 years’ experience (valid HRWL is a MUST)
- Operates as a Team player and adds to the Team Culture
- Exposure to SAP (is preferred and an advantage)
- Reliability and an “On Time” culture is essential
- Strong record keeping ability
- Valid Drivers Licence is a MUST
