ABOUT INKOMOKO
Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.
In 2025, Inkomoko was listed by the Financial Times as the 8th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient economies.
Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest investor to refugee entrepreneurs in Africa.
Inkomoko has 800+ staff in 50 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives.
INKOMOKO VALUES
All staff at Inkomoko are connected to a shared set of organizational values:
- Purpose: be solutions-oriented, produce high-quality work, and be a global leader.
- Achievement: push yourself to reach beyond what you previously thought possible.
- Improvement: be humble, engage in continuous growth through open & accurate feedback
- Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.
- We Eat Goat: we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble.
Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.
ABOUT THE OPPORTUNITY AND RESPONSIBILITIES
The Senior Talent Development Associate plays a central role in strengthening the organization’s workforce by driving recruitment, employee development, performance management, and culture & engagement initiatives. The purpose of this position is to ensure that the organization attracts, develops, and retains talent while fostering an inclusive, supportive, and high-performing workplace culture. The role reports to the People & Culture Manager - Rwanda.
Recruitment & Staffing (30%)
- Conduct workforce planning and job analysis to identify staffing needs.
- Manage candidate sourcing, screening, interviewing, and selection processes.
- Draft clear and inclusive job descriptions and specifications.
- Support employer branding and talent attraction strategies.
- Oversee offer management and onboarding to ensure smooth integration of new hires.
People Development (40%)
- Align workforce capabilities with organizational strategy by conducting training needs assessments that anticipate future skill requirements and close critical gaps.
- Build sustainable leadership pipelines through career pathing and succession planning that ensure continuity in mission-critical roles.
- Institutionalize coaching and mentoring frameworks to accelerate talent growth, strengthen leadership readiness, and embed knowledge transfer across teams.
- Design and deliver holistic learning & development programs (technical, leadership, and soft skills) that drive innovation, resilience, and long-term organizational performance.
Performance Management (20%)
- Embed a culture of accountability and excellence by facilitating strategic goal-setting and performance standards aligned with organizational priorities.
- Leverage data-driven insights through appraisals, 360° feedback, and performance reviews to inform talent decisions and strengthen organizational effectiveness.
- Create recognition systems that reinforce values and outcomes, ensuring rewards are tied to both performance and cultural contribution.
- Enable managers to lead with impact by equipping them to address underperformance constructively, implement improvement plans, and foster continuous growth.
Culture & Engagement (10%)
- Design and deliver employee experience programs that foster belonging and trust.
- Embed organizational values and leadership behaviors into daily practices.
- Organize recognition events and team-building activities.
- Implement wellbeing initiatives focusing on mental health, resilience, and digital wellbeing.
Requirements
WHO WE ARE LOOKING FOR
We are looking for a strategic People & Culture professional with the following qualities:
- 5+ years of proven HR expertise mostly across, employee development, performance management, and engagement succession planning in Rwanda.
- Strategic thinking to anticipate workforce needs and design solutions that strengthen organizational resilience.
- Strong interpersonal and communication skills to build trust, coach managers, and engage staff at all levels.
- Analytical capability to interpret HR metrics and translate insights into actionable strategies.
- Commitment to values and culture, ensuring organizational behaviors reflect inclusivity, accountability, and excellence.
- Ability to thrive in dynamic environments, influence at multiple levels, and create workplaces where people feel empowered, supported, and motivated to perform at their best.
Key Competencies:
We are looking for someone who:
- Instills Trust - Follows through on commitments, builds credibility by being direct and truthful, and shows genuine care for staff members.
- Acts with Courage - Steps up to address difficult issues and speaks openly with bravery; takes the initiative to pursue new opportunities; takes full ownership of own work
- Makes Informed Decisions - Seeks relevant data and input when needed, takes appropriate action within their area of responsibility, and knows when to escalate issues or seek guidance.
Benefits
WHAT YOU’LL GET
This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:
- Competitive salary, and potential Performance-based bonus
- Incredible company culture, with opportunities for learning and growth
- Diverse colleagues across the region, and policies that demonstrate commitment to equity and inclusion
- Ability to make a significant social impact to your community
- Health insurance for self and family
- Staff savings and provident fund, negotiated bank rates for long-term employees
- Generous annual leave, parental leave, and sabbatical options.
TO APPLY
If you’re excited about this role, please submit your application through the jobs portal.
Tell us about why you are the right fit for this opportunity and give details of your past experience with people development and performance management.
DEADLINE: 18 May 2026. Applications are reviewed on a rolling basis, please apply as soon as possible!
Inkomoko is committed to justice, diversity, equity and inclusion. As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process.
NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.
All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By applying, the job applicant confirms his/her understanding of these recruitment procedures.
