Workers' Compensation Specialist

Description

At Venture Forthe, we believe that every individual deserves independence, dignity, and the opportunity to thrive. As a leader in home and community-based care, we invest deeply in our people—because empowered teams create exceptional outcomes.
 

We are looking for an experienced and skilled Workers' Compensation Specialist to join our team.
 

Key Responsibilities

• Manage the full scope of workers’ compensation activities and serve as a key point of contact for employees and leadership.
• Provide guidance to employees and managers on workers’ compensation, leave regulations, and disability programs and our safety program.
• Oversee return-to-work planning, including modified or transitional assignments.
• Complete and submit First Reports of Injury in a timely and accurate manner.
• Act as a liaison between employees, healthcare providers, and third-party administrators.
• Maintain detailed and accurate records within claims management systems.
• Conduct ongoing check-ins with employees throughout their recovery.
• Collaborate with external partners, including participation in periodic claim reviews.
• Support investigations as needed, including documentation and on-site follow-up.
• Identify and suggest improvements to policies to maintain compliance with current regulations.
• Interface with attorneys and represent the agency at hearings.

Work Environment: Primarily office based with occasional travel requirements. This position may involve light physical activity including lifting up to 30 lbs on occasion. 

Compensation and Benefits

Comprehensive health, dental, and vision coverage

401(k) plan with employer contribution

Paid time off and recognized holidays

Health Savings Account and Flexible Spending Account options

Short-term disability and additional voluntary benefits

Employee Assistance Program

Opportunities for professional growth and advancement

Equal Opportunity Statement

Our client is committed to equal employment opportunity and values a diverse and inclusive workplace. All qualified applicants will be considered without regard to protected characteristics under federal, state, or local law, including those protected by the New York State Human Rights Law. Reasonable accommodations are available for applicants with disabilities during the hiring process.

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Requirements

Are you skilled at navigating complex regulations while  supporting employees during difficult situations? 

Do you enjoy combining  problem-solving with a people-focused approach? 

This role is ideal for someone who can guide employees through the workers’ compensation process with both  professionalism and empathy, ensuring a smooth path from injury to  return-to-work. 

What You Bring

• Associates degree in Human Resources, Business, Healthcare Administration or related field
• 2 or more years experience with claims administration, case management, or a related field
• Familiarity with workers' compensation, ADA or applicable laws and regulations
• Strong interpersonal and communication skills
• Excellent organization and problem-solving skills
• Experience using the benefits or claims systems 
• Valid drivers license and ability to travel as required
• Proficiency with Microsoft Office and Google Workspace

What Makes You Stand Out

• Ability to balance regulatory requirements with a supportive, employee-focused approach
• Strong attention to detail and proactive mindset
• Confidence in handling sensitive or complex conversations
• Commitment to delivery high-quality internal customer service