$32,000 – $38,000EntryFull Time
About Property:
Deer Haven Campground, part of Cooperstown All Star Village, offers a family-friendly camping experience for guests visiting the area for youth baseball tournaments. The campground features RV sites, cabins, and amenities designed to provide a comfortable and convenient stay in a scenic outdoor setting.
Position Summary:
The Campground Office Attendant serves as the first point of contact for campground guests, providing information, assistance, and support to ensure a positive guest experience. This role requires strong customer service skills and attention to detail.
Key Responsibilities:
Greet guests and provide a welcoming check-in experience
Answer questions regarding campground amenities, policies, and local area information
Manage reservations, check-ins, and check-outs using booking systems
Handle guest inquiries, concerns, and requests in a professional manner
Process payments and maintain accurate records
Answer phone calls and respond to emails as needed
Maintain a clean and organized office environment
Communicate effectively with other departments to support guest needs
Qualifications:
Required:
Ability to work during the day or evening as determined by supervisor
Required to work flexible schedule based on the needs of the business
Ability to handle multiple tasks at one time
Good communication skills (verbal and written).
Positive and effective leadership and customer service skills
Preferred:
Minimum must have High School Diploma/be currently attending a local high school/GED
Ability to work in a team environment
Strong work ethic and positive team attitude
Working Conditions / Special Physical Requirements:
Must be available to work extended hours, including nights and weekends
Ability to sit, stand, and move throughout the campground as needed
Must occasionally lift or move up to 25 pounds
May work in varied temperatures, loud environments, and fast-paced conditions
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