Job description

FASHIONPHILE is more than just fashion — we’re revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.

About the OpportunityThe Retail Sales Specialist is the face of the brand, providing exceptional customer service, driving sales, and maintaining a welcoming store environment. This position is ideal for individuals looking to gain retail experience, develop customer service skills, and grow within the company. Responsibilities include:

Greeting and engaging customers in a friendly, professional manner
Assisting customers in locating products, answering questions, and making purchase decisions
Maintaining knowledge of current promotions, product features, and store policies
Accurately process sales transactions at the register, including cash handling and credit card payments
Restocking shelves, organize merchandise, and maintain visual displays to company standards
Keeping the sales floor clean, organized, and safe for customers and employees
Participating in inventory counts, stock receiving, and product tagging as needed
On-Camera & Media Participation Requirement: As part of our retail team, associates may be asked to participate in company photos, videos, or other media used for internal communications, training, social media, marketing, or brand storytelling. This may include being featured on camera or appearing in the background of photos or video recordings taken in our retail locations. By accepting a role on our retail team, you acknowledge and agree that on-camera and media participation is a potential requirement of the job.

What We’re Looking For

Previous retail experience preferred, but not required
Strong communication, interpersonal skills and ability to problem solve
Enthusiastic, customer-focused, and eager to learn
Reliability, punctuality, and ability to work flexible shifts including evenings, weekends, and holidays
Tech savvy with the ability to work with multiple tech devices, google drive and apple products
Ability to stand for extended periods and move throughout the sales floor

What We Offer

Medical, Dental and Vision Coverage
FSA options for Medical, Dependent Care & Commuter Benefits
Paid Time off, Paid Sick Time, and Paid Holidays
401(k) with generous match program
Free Life Insurance and AD&D
Long-Term Disability Insurance
Employee Discount

Pay Rate This position begins at $18.00/HR for all New Hires into FASHIONPHILE's Carlsbad location + uncapped commission.

Retail Sales Specialist

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