Position Overview
The Testing Manager owns the end-to-end testing strategy, planning, execution oversight, and quality assurance for the RECITE program. The role is responsible for establishing scalable testing processes at an industrial level, coordinating test workstreams across multiple vendors and stakeholders, and ensuring that program deliverables meet agreed quality standards before release or go-live.
What you will do
Testing Strategy & Governance
- Define and own the overall testing strategy, covering all test phases (SIT, UAT, regression, performance, etc.).
- Establish and maintain a Testing Management Framework aligned with dormakaba PPM methodology.
- Develop and maintain the master test plan, test schedules, and entry/exit criteria for each test phase.
- Ensure testing activities are embedded within program governance and milestone reviews.
Test Planning & Execution Oversight
- Coordinate and oversee test planning activities across workstreams and delivery teams
- Define test scope, test case coverage, and traceability to requirements/user stories.
- Manage the creation, review, and maintenance of test documentation and artefacts.
- Oversee daily test execution progress, tracking defect lifecycle end-to-end via agreed tooling (e.g. ServiceNow, Jira).
Defect Management & Quality Reporting
- Own defect triage, prioritization, and escalation processes in collaboration with program and technical leads.
- Produce regular test status reports, quality dashboards, and go/no-go recommendations for program leadership.
- Analyze defect trends and drive root-cause analysis for systemic quality issues.
Stakeholder & Vendor Coordination
- Act as the single point of contact for all testing-related matters
- Collaborate with business stakeholders to plan and coordinate UAT, including training, scheduling, and sign-off.
- Hold vendors accountable to testing SLAs, quality KPIs, and agreed test deliverables.
- Represent the testing function in program steering committees and workstream meetings.
People & Process Improvement
- Build and manage the testing team and virtual community of testers (internal staff and/or vendor resources).
- Drive continuous improvement in testing tooling, automation readiness, and test asset reuse.
- Support knowledge transfer and documentation to reduce dependency on external freelance resource.
What we require
Experience & Qualifications
- Minimum 7 years of experience in software testing or quality assurance roles, with at least 3 years in a test management/lead capacity.
- Proven track record managing testing at scale in complex, multi-vendor IT programs or transformations.
- Experience with SAP, ERP, or large-scale enterprise application testing strongly preferred.
- Hands-on familiarity with test management tools (e.g. HP ALM/Quality Center, Xray, Zephyr, or equivalent).
- ISTQB Test Manager certification (Advanced Level) preferred; equivalent experience considered.
Technical Skills
- Deep understanding of test types: functional, non-functional, regression, integration, performance, and UAT.
- Proficiency in defect tracking and test management platforms
- Understanding of Agile framworks like SAFe and waterfall delivery models and how testing adapts in each context.
- Ability to define and track test metrics, KPIs, and quality gates.
- Experience with test automation
Soft Skills & Competencies
- Strong analytical mindset with a structured, methodical approach to problem-solving.
- Excellent communication and stakeholder management skills across technical and business audiences.
- Comfortable operating in a multilingual, multi-cultural, and geographically distributed environment.
- High level of ownership and accountability; capable of working independently and driving outcomes.
- English business fluent required; German is a strong advantage.
What we offer
- Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust
- Home office allowance
- 25 days paid annual leave
- Additional health insurance
- 102.26 EUR Food vouchers
- Public transportation card
- Multisport / Coolfit card
- Opportunity for flexibility with a hybrid working model
- Employee Assistance Program (Mental Health, Legal & Financial Counselling)
- Language training opportunity
- Brand new modern office premises in a class A Business building
- Employee referral program
- Fresh fruits in the office
- Training and mentorship programs
- Access to over 15,000 LinkedIn Learning courses to assist in your development
#LI-DM3
Who we are
We are at the heart of every place that matters. From automatic doors to cloud-based access management – as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day.
Work in a place where you matter – apply now!
