This position is for our incoming F1 Coordinator it is not open to the Public- *College Degree or equivalent experience *Previous Hotel Experience is desirable *Ability to read, write and speak English, using excellent grammar and communication skills *Pleasant and professional demeanor *Ability to effectively communicate with guests and staff in a friendly and positive manner *Proficient in Microsoft Word, Excel and PowerPoint *Ability to multitask and to be proactive *Attention to detail is a must *Knowledge of Delphi and Opera is a plus Qualifications
*To support the day-to-day activities of the Sales Department and provide immediate support to the Group Sales Team *Answer phones to qualify inbound calls and leads *Answer phones and take correct messages in a businesslike manner *Prepare proposals with accuracy and in a timely manner *Respond to leads via Starcite, Meeting Broker and direct to client *Proactively manage showroom preparation for site inspections *Proactively manage shipping of all collateral and gifts for sales trips *Effectively manage daily calendar appointments to assist sales team in site inspections, entertainment and other sales functions as required *Prepare and process expense reports *Prepare Group Contracts - proformas in a timely and accurate manner *Draft and execute sales collateral and client / prospect presentations via Microsoft Word, Excel, and PowerPoint *Thorough working knowledge of Delphi : to include creating/updating accounts or contacts within an account, create new group bookings, revise existing group bookings, merge group contracts and adjust clauses as necessary, create GRC reports as requested *Working knowledge of Opera is a plus: to include search for specific future or past reservations, preparation of daily arrivals report, add profile information as needed, knowledge of special codes and amenities, access, analyze and print folios for past guests, check rate offerings for specific rate codes, and other Opera functions as they become necessary *Liaise with other departments in a professional manner to ensure client's needs are met *Prepare group turnover files and tracking/collecting of deposits *Other administrative tasks as requested
