At dōTERRA Europe Services we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities for growth and movement throughout the company.
Job Description:
Diamond Club Coordinator supports in managing all aspects of Diamond Club, a leadership development program to encourage, educate, and empower Diamond Club participants in order to contribute to the growth of the market, especially focusing on Romanian market.
Job Responsibilities:
- Maintain regular contact with program participants (weekly/monthly) via phone calls, emails, webinars, occasional one-on-one calls/goal calls with participants to discuss problems, concerns, and offer suggestions on how to improve their performance.
- Support and guide participants: answer their questions, provide clear information, encourage progress in the program.
- Organize and host online sessions, schedule webinars and calls.
- Handle basic administration: update participant data and reports, track progress and results, manage simple records and documentation.
- Support program operations: assist with applications and participation tracking and coordinate with internal teams when needed.
- Identify improvement opportunities and suggest ideas to make the program more effective.
Job Qualifications:
- Bachelor’s degree preferred. Associates degree, certificate program, or other significant work experience accepted.
- Experience in customer service or client support role.
- Fluency in English and Romanian. Additional languages such as Spanish, German, Polish, or French can be an advanvantage.
- Excellent communication and interpersonal skills.
- Confident presenting skills, including speaking to larger audiences
- Organized and detail-oriented, proactive and self-motivated attitude
- Relevant computer knowledge and experience (Excel, Word, PowerPoint, and social media).
dōTERRA Europe Services is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.
