MidFull TimeEN
DOSS is building an Operations Cloud for the real world. We deliver a modern, AI-native platform that helps physical product businesses manage the flow of goods, dollars, and data across procurement, inventory, orders, fulfillment, and finance in real time. Purpose-built to replace spreadsheet chaos and rigid, consultant-heavy ERP implementations, DOSS delivers fast time-to-value and stays adaptable as a business evolves. Through our Adaptive Resource Platform (ARP) and unified operational data model, teams can deploy quickly, automate workflows, and make changes without months of re-implementation. We recently raised a $55M Series B co-led by Madrona and Premji Invest, with participation from Intuit Ventures, Theory Ventures, General Catalyst, Contrary Capital, and Pathlight VC. DOSS is trusted by fast-growing operators to run critical operations with speed, control, and confidence.
ABOUT THE ROLE
The Applications Team is DOSS's product engine for the modules our customers run their operations on - Order Management, Inventory, Procure-to-Pay, Warehouse Management, MRP, and Production Planning. We own scoping, design, build, and release of these modules so they ship as generalized, scalable, FTE-efficient products - not bespoke per-customer projects.
We are hiring the first Product Manager on this team. You will own the product surface for one of our two pods - either the Operations Cloud / Core (OMS, IMS, P2P) or the frontier set (WMS, MRP, PP) - from discovery to release. This is a build PM role, not a delivery PM role. You will create the applications that thousands of customer instances configure against, partner with our architects on the data models, sequence the roadmap, enforce release readiness, and own the relationship with the implementation team that puts your product in front of customers.
The bar is high. We are looking for someone who has shipped real product surfaces in the operations / ERP / finance / supply chain world and is ready to do it again at higher leverage in a faster-moving company. ERP domain fluency is non-negotiable.
Our Approach to Development
DOSS operates like a sports team, not a family – we're building the '96 Bulls. We run aggressive coaching and performance management because we believe in accelerating careers by 10x, not 10%.
Every 6 months, we run a lightweight review process (DIPS) where team members are scored, ranked, and identified for promotion and compensation increases. Our first cohorts saw compensation increases ranging from 35%-85% with an average of >50% – because when you deliver results and grow rapidly, we recognize it immediately.
This isn't painful – it's clarifying and energizing, especially for people who like winning. If you want the Rec League, go work somewhere else. But if you want to sharpen yourself against other A+ players and compress a decade of learning into a few years, this is the place.
WHAT YOU'LL DO
Own the end-to-end product surface for your pod - discovery, PRDs, system design partnership, release readiness, and adoption - across OMS/IMS/P2P (Bootloader) or WMS/MRP/PP (Frontier).
Run customer discovery directly and through PMO. Translate messy, conflicting, multi-customer input into generalized capabilities that work for the Nth customer, not just the first.
Write tight, opinionated PRDs that engineers and architects can build against. Ship docs that hold up under technical pushback and don't need rewriting two months later.
Partner daily with the Applications Architects on data models, schemas, workflows, and integrations. Co-design the product and the architecture. Hold the product line under technical pressure; update cleanly when a real constraint changes the right answer.
Sequence the application roadmap. Cut hard. Phase ruthlessly. Defend the trade-offs to the SLT, to PMO, and to customers.
Enforce release readiness and QA across your pod. Decide what ships and what holds.
Operate as the bridge between Applications and PMO — the team implementing your modules with live customers. Triage their feedback, decide what generalizes vs. what's a config vs. what's a no, and close the loop.
Contribute to the fused AOP (Applications, OS, Platform) roadmap with Product and Engineering. Brief Sales/GTM on what's shipping and when.
WHAT WE'RE LOOKING FOR
We are looking for a senior product builder with deep operations / ERP / financial-software domain fluency and the instinct to design product surfaces that thousands of live customer instances configure against. Strong target backgrounds:
PM at a vertical-ERP / ops-software company (NetSuite, SAP, Microsoft Dynamics, Oracle) — has shipped products for inventory, procurement, order management, AR/AP, costing, fulfillment, or EDI.
PM or engineer at a manufacturing or physical-operations company that builds its own software to run operations (Tesla, Amazon, Walmart, Flexport).
Operations / ERP / supply-chain consultant turned PM — Big 4, Accenture, BCG, Bain, or NetSuite/Workday implementation partner.
PM with finance / accounting / industrial-engineering background at a high-bar B2B startup (Stripe, Ramp, Mercury, Rippling) ready to go deeper into the operations world.
Experience
Has shipped real, generalized product surfaces in at least one of: inventory, procurement, OMS, AR/AP, costing, fulfillment, EDI, WMS, MRP, production planning. Speaks the language fluently — UoMs, BOMs, lot tracking, 3-way match, COGs, ASNs — without being asked.
Owned a product end-to-end at meaningful complexity. You can name a specific product you shipped, the trade-offs you made, the scope you cut, the revenue or adoption it drove, and what you'd build differently today.
Designed for the Nth customer, not the first. You've held the line on what's opinionated vs. configurable and can articulate the rule you actually used.
Partnered substantively with engineering. You've defended scope that shipped and updated PRDs that needed updating. You can name your favorite engineer and architect from your last team and tell us why.
Written for executives. You can sit with a pile of messy discovery notes and produce a one-page memo a CEO can act on in 60 seconds.
Qualities
Systems Thinker. Operations software is highly interconnected - data, workflows, modules, integrations, customers, and finance all touch each other. You can traverse it, untangle it, and put it back together.
High-Intensity. You have a track record in high-pressure roles - startups, consulting, finance, top-tier physical-ops orgs. These are your real preferences, not your stated preferences.
Technical from 1st Principles. You can grok data models, schemas, and engineering trade-offs from intuition, not memorization. You know when to push back on architecture and when to update.
Product Taste. You can look at a product surface and tell what's wrong in seconds. You have specific opinions on defaults, configurability, and what the user is being asked to decide.
Intellectual Firepower. You cut through noise, synthesize, and get to the right answer fast.
Low Ego, High Standards. You work best alongside other A+ players, push hard on quality, and don't take it personally when someone pushes back on yours.
Competitive salary + meaningful equity
100% Coverage for individuals Premium medical, dental & vision coverage
401(k), immediate eligibility
Lunch in-office 5 days/week (and dinner when needed)
Flexible/unlimited PTO
Commuter (BART/MUNI/CalTrain) and equipment stipends
Wellness & Fitness stipend
Generous parental leave
Relocation assistance available
In-office culture in San Francisco
