Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Dometic Land Vehicles Americas is a trusted provider of high-end products for recreational vehicles, commercial passenger vehicles and overlanding vehicles in North America, Latin America, and the Caribbean. We are on a journey of continuous growth – now looking for our next star – a passionate Director, Supply Chain within our Operations and Supply Chain capability. This position reports to the Vice President Operations and Supply Chain and will work in the Elkhart, IN area.
About the position
The Director of Supply Chain is the operational and analytical backbone of Dometic's North American supply chain. This leader owns the full planning ecosystem — spanning Sales & Operations Planning (S&OP) for mid-to-long-term business alignment, Sales & Operations Execution (S&OE) for short-term planning and real-time execution, supply planning for traded goods and manufactured components, material planning across all manufacturing facilities, and inventory control to meet working capital targets.
This is a role that demands equal measures of strategic thinking and execution discipline. The Director must be a credible voice in executive S&OP reviews, a rigorous steward of the weekly S&OE rhythm, an accountable owner of inventory health, and a hands-on leader capable of developing a team of analysts and planners into a high-performing, insight-driven function.
The ideal candidate combines strong planning leadership and sound supply chain judgment with the ability to align Sales, Finance, Operations, and Manufacturing around a single, executable plan. Experience with planning systems and analytics is important, but success in this role is driven by robust processes, execution discipline, and turning insight into action.
Your main responsibilities
Sales & Operations Planning (S&OP — Mid to Long-Term)
- Own the end-to-end S&OP cycle across the North American business — from statistical baseline and demand collaboration through supply review and executive S&OP.
- Ensure every stage of the monthly S&OP cadence produces decision-ready outputs that balance demand signals, supply constraints, inventory targets, and financial objectives.
- Serve as the primary supply chain voice in executive S&OP meetings — presenting performance, risk, and opportunity with clarity to the VP of Supply Chain and senior leadership.
- Facilitate cross-functional alignment sessions with Sales, Marketing, Finance, and Product Development, translating commercial inputs into a consensus demand plan.
- Define, track, and govern S&OP KPIs — forecast accuracy (MAPE/bias), fill rate, inventory turns, and planning cycle adherence — with a continuous improvement mandate.
- Prepare and communicate monthly supply chain performance reports to the executive team.
Sales & Operations Execution (S&OE — Short-Term Planning & Execution)
- Own the weekly S&OE process — bridging the gap between the monthly S&OP plan and real-time execution, ensuring near-term supply and demand imbalances are identified and resolved with urgency.
- Lead the weekly S&OE review cadence with Operations, Procurement, Logistics, and Customer Service — driving rapid decision-making on order fulfillment priorities, expedites, substitutions, and supply exceptions.
- Maintain a rolling 4–8 week execution horizon view, monitoring order backlog, open purchase orders, production schedules, and inbound shipment status to proactively surface risks.
- Establish clear escalation paths between S&OE and S&OP — ensuring short-term deviations are captured, root-caused, and fed back into the monthly planning cycle as structured input.
- Define S&OE metrics — adherence to plan, exception resolution cycle time, expedite frequency, and short-term fill rate — and drive continuous improvement against these targets.
Demand Planning & Forecasting
- Manage the aggregation of demand plans across product lines and business segments, producing a rolling 12–18 month unconstrained demand view in units and value.
- Lead statistical forecasting and collaborative adjustments using SO99+ (ToolsGroup), leveraging advanced algorithms and exception-based management to optimize forecast accuracy.
- Drive new product introduction (NPI) planning in partnership with Sales and Product Development, ensuring accurate ramp-up assumptions and inventory positioning from day one.
- Document, validate, and challenge planning assumptions with rigor — creating a culture of accountability and intellectual honesty within the planning team.
- Monitor market signals, customer trends, and macro factors that may influence demand; translate findings into actionable planning adjustments.
Supply Planning — Traded Goods & Manufactured Components
- Lead supply planning for both traded finished goods and manufactured components, ensuring the right inventory is available at the right location and time.
- Oversee translation of consensus demand plans into supply orders, production schedules, and replenishment signals across internal and external supply sources.
- Manage supply risk through scenario planning, safety stock optimization, and supplier capacity alignment — identifying constraints early and driving mitigation actions.
- Optimize inventory investment across the supply network, balancing service levels with working capital efficiency and inventory days targets.
- Partner with the Director of Procurement & Strategic Sourcing to align supply plans with supplier capacity commitments and sourcing strategies.
Material Planning — Manufacturing Facilities
- Lead the material planning function across all Dometic manufacturing facilities, ensuring uninterrupted material availability to support production schedules and throughput targets.
- Own MRP/ERP planning parameters — lot sizes, lead times, safety stock, reorder points — driving discipline in data accuracy and system integrity across all sites.
- Partner with Plant Operations, Procurement, and Logistics to align material flow with production capacity, minimizing risk of downtime from material shortages or excess.
- Promote tight integration between planning, logistics, and operations to optimize schedule attainment, adherence, and on-time delivery performance.
- Standardize material planning processes and tools across manufacturing sites, reducing variability and building a scalable operating model.
Inventory Control & Optimization
- Own the inventory control function across all sites — establishing and enforcing policies, procedures, and governance frameworks that ensure inventory accuracy, visibility, and accountability.
- Lead the slow-moving and obsolete (SLOB) inventory management program — maintaining a regular review cadence, quantifying exposure by site and category, and driving structured disposition plans including redeployment, markdown, liquidation, or write-off in partnership with Finance.
- Define and manage inventory targets by SKU, site, and category — balancing service level requirements against working capital efficiency and inventory days objectives.
- Establish and track inventory health KPIs — days of supply, inventory turns, SLOB as a percentage of total inventory, and write-off trends — with regular reporting to the VP of Supply Chain and Finance.
- Drive root cause analysis on inventory imbalances — excess, shortage, and mislocution — and implement systemic corrective actions that prevent recurrence.
- Partner with Procurement, Operations, and Finance on inventory-related financial close activities, including reserves, write-downs, and period-end reconciliation.
- Champion cycle counting and physical inventory accuracy programs across all manufacturing and distribution sites, ensuring alignment between system records and physical stock.
Systems, Analytics & Continuous Improvement
- Serve as the functional owner of the planning tools used for replenishment and inventory optimization, driving governance, parameter discipline, adoption, and continuous improvement.
- Guide the ERP/APS systems roadmap for planning — partnering with IT and the VP of Supply Chain on tool enhancements, integrations, and data quality initiatives.
- Build and maintain planning analytics frameworks and dashboards that give leadership real-time visibility into supply chain health across S&OP, S&OE, and inventory performance.
- Apply Lean and 'right first time' principles to planning workflows, eliminating waste and non-value-added activities across the full planning cycle.
- Identify root causes of forecast variance and planning misses; implement corrective actions that deliver measurable, sustained improvement.
Team Leadership & Development
- Lead, coach, and develop a team of 8–15 demand planning, supply planning, material planning, and inventory control professionals across Elkhart and Greenbrier operations.
- Align individual development plans to the planning function's strategic objectives — building structure, accountability, and analytical capability at every level.
- Build a high-performance planning culture defined by data discipline, cross-functional collaboration, and continuous improvement.
- Develop and retain key talent — mentoring planners and analysts with clear growth paths and succession depth across the function.
What do we offer?
You are offered an interesting role in a dynamic, fast paced, and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous – which gives you great possibilities to evolve with the company.
- Medical/Dental/Vision Insurance
- Employee Assistance Program (EAP)
- Disability insurance (STD/LTD)
- 401 (k) with company match
- PTO
- Company defined holidays and two floating holidays for you to use as you choose
- Paid maternity/paternity leave
- Tuition assistance
- Membership reimbursement (wholesale club and gym)
- Employee discounts on our incredible products
- Opportunities to make an impact
A suitable background would be a solid experience within supply chain, as well as the following qualifications and experiences:
- Bachelor's degree in Supply Chain Management, Business, Engineering, or a related field required.
- MBA or Master's degree in Supply Chain, Operations, or Business strongly preferred.
- APICS CPIM or CSCP certification preferred.
- 12+ years of progressive supply chain experience, with at least 5 years in a planning leadership role owning S&OP, demand planning, or supply planning at a director or senior manager level.
- Proven track record of owning and improving both a formal S&OP process and a weekly S&OE execution rhythm in a multi-site manufacturing or consumer products environment.
- Hands-on experience managing material planning across multi-site manufacturing operations, including MRP/ERP stewardship.
- Demonstrated experience owning inventory control — including SLOB management programs, inventory target-setting, and working capital improvement initiatives.
- Experience presenting supply chain planning performance and insights directly to VP-level or executive stakeholders.
- Background in environments with both manufactured and externally sourced finished goods, including seasonal or highly variable demand patterns.
- People management experience with demonstrated ability to lead and develop analytical teams; experience managing managers a plus.
- Ability to travel, potentially up to 25%.
Tools & Technology
- Experience working with planning tools used for forecasting, replenishment, and inventory optimization (e.g., SO99+ / ToolsGroup) is an advantage.
- Deep proficiency with ERP platforms, particularly Microsoft Dynamics 365 (D365) — MRP logic, planning parameters, and cross-site configuration.
- Advanced Excel and data modeling skills; experience with Power BI or equivalent BI and visualization platforms.
- Familiarity with additional APS platforms (Kinaxis, SAP IBP, o9) is a plus, but not required.
Skills & Competencies
- Executive presence: confident, credible communicator who translates complex planning data into concise narratives for senior audiences.
- Strong analytical and quantitative mindset — comfortable with statistical models, large datasets, and exception-driven planning logic across both strategic and execution time horizons.
- High cross-functional influence — builds alignment across Sales, Finance, Operations, and Procurement without direct authority.
- Resilient and decisive under ambiguity; brings clarity and structure to complex, fast-moving supply chain situations.
- Deep knowledge of Lean principles and their application to planning and administrative processes.
- Results and solutions focused; drives commitments to completion with urgency and precision.
Dometic’s Core Values
To thrive and succeed in this role, you understand the importance of our core values – Together We build our future, We play to win, We embrace change, and We walk the talk; these values reflect the heart and soul of Dometic, and they define what it takes to work here and how we do things.
Dometic operates with a 4+1 policy, 4 days per week in the office and the possibility to work 1 day per week remotely. We see the social aspect of being in the office, meeting colleagues, having short coffee break interactions or a quick face to face meeting as key to success as we become more productive and fast paced in terms of problem solving, learning, cross functional collaboration and not the least in a way to have fun at work!
Are you our next star? Then we would love to see your application.
Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!
Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
