$100K – $100KMidFull Time
Description
Become the Best Part of PMP Management!
PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as Client Success Manager, St. George, UT.
Who We Are
Property Management Professionals LLC. (PMP) is an industry leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Texas, and Utah. PMP delivers a level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms.
PMP is one of the fastest growing management firms which provides our team members a unique opportunity to evolve and grow their careers. Our extraordinary team has been the driver of PMP's growth since inception. By delivering on our promise of extraordinary service to each of our valuable clients, PMP's reputation as an industry leader has contributed to our growth and attracted some of the most talented professionals in the industry.
PMP's unique company culture is one of our firm's most prized attributes. We pride ourselves on a positive, supportive, and rewarding company culture. From the moment you visit one of our division offices or meet a member of our team, you will begin to see and feel what makes PMP's team so unique.
Who We're Looking For
PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service both internally and externally.
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Position Description: The Client Success Manager is responsible for driving organic growth within the market by focusing on two core objectives: retaining existing association clients and generating new business opportunities. This role serves as a strategic bridge between operations, board relationships, and business development—ensuring communities receive exceptional service while identifying opportunities to expand the company’s footprint.
This leader works closely with Community Association Managers (CAMs), Board Members, HOA leadership, and internal operational teams to strengthen client satisfaction, improve retention, reduce churn, and support the acquisition of new management contracts through referrals, relationship development, and proactive market engagement.
The ideal candidate is highly relationship-driven, operationally sharp, and skilled in both client retention strategy and consultative sales.
Key Responsibilities:
Client Retention & Success
Organic Growth & New Business Development
Leadership & Operational Alignment
Qualifications:
Key Performance Indicators (KPIs):
Why Join Us:
This role is ideal for a leader who understands that growth is not just about selling new business—it starts with protecting and strengthening the clients we already serve. You will play a critical role in building long-term relationships, improving operational excellence, and driving sustainable market growth in one of the fastest-growing regions in the
Requirements
