Role Overview:
We are looking for a detail-oriented and tech-savvy Administrative Assistant to support our transaction coordination operations. In this role, you will be the backbone of our file management process — ensuring that agent-submitted real estate documents are received, organized, and prepared for broker review in a timely and accurate manner through our proprietary platform.
This is a great opportunity for someone who is eager to learn the real estate industry from the inside out and grow within a dynamic and supportive team environment.
Key Responsibilities
- Review and accept incoming real estate transaction files submitted by agents, ensuring completeness and accuracy
- Sort and organize documents into the appropriate online folders within HomeSmart’s internal platform
- Prepare transaction files for broker review in accordance with established timelines and compliance standards
- Learn and apply knowledge of real estate documents (e.g., purchase agreements, disclosures, addenda) to properly categorize and handle files
- Communicate professionally with internal team members regarding missing documents or follow-up items via email
- Maintain organized digital records and ensure all documents are properly stored and labeled
- Flag any incomplete, incorrect, or non-compliant files and escalate as needed
- Support general administrative tasks as directed by the team
- Potential to grow into a client- and agent-facing phone support role over time
Qualifications
Required
- Strong computer literacy and comfort navigating cloud-based platforms and document management systems
- High attention to detail with the ability to handle high volumes of documents accurately
- Excellent written English communication skills
- Ability to learn and comprehend real estate documents with training provided
- Strong organizational skills and ability to prioritize tasks in a fast-paced environment
- Reliable internet connection and a professional remote work setup
Preferred
- Prior experience in a real estate, legal, mortgage, or administrative support role
- Familiarity with transaction management platforms (e.g., DocuSign, Dotloop, Skyslope, or similar)
- Experience working in a remote, production-based environment
- Strong interpersonal, customer service and communication skills
- Ability to multitask
- Proficient in Microsoft Office suite
This is a full time role
Up to $6/hr
100% Remote
