Description
POSITION PURPOSE
Cares for plants and micro greens, keeps hydroponics equipment and greenhouse clean, maintains inventory, provides students education and job coaching, assists in retail and customer service and is responsible for all watering. Weekend and holiday work can be required.
ESSENTIAL FUNCTIONS & BASIC DUTIES
- Product management, care of plants and micro greens, propagation.
- Inventory control, record keeping, and sales.
- Quality control; ensure all plant products meet or exceed quality standards.
- Small group student instruction; horticulture and hydroponics.
- Job coaching; trains interns and VIP’s the essentials of horticulture, hydroponics and customer service.
- Cleans and sanitizes the hydroponics equipment and greenhouse.
- Develops and maintains relationships with vendors and customers.
- Maintain safety and security measures for the benefit of customers and staff.
- Receiving of products.
- Maintain pricing policies for all retail products and services.
- Maintain customer service program designed to increase sales, nurture customer. relations to set ACCESS Gardens apart from other retailers in the market.
- Assists with other documentation related to job coaching, as appropriate.
- Attends and actively participates in job related functions such as trade shows, conferences, peer reviews, mandatory trainings, staff workshops, etc.
- Completes relevant and approved continuing professional education each year as required to maintain professional standards.
- May perform other related or non-related duties, as assigned.
COMPETENCIES
Ethics:
- Treats people with respect.
- Keeps commitments.
- Inspires the trust of others.
- Works with integrity and ethically.
- Upholds organizational values.
Professionalism:
- Approaches others in a tactful manner.
- Reacts well under pressure.
- Treats others with respect and consideration regardless of their status or position.
- Accepts responsibility for own actions.
- Follows through on commitments.
Judgment:
- Displays willingness to make decisions.
- Exhibits sound and accurate judgment.
- Supports and explains reasoning for decisions.
- Includes appropriate people in decision-making process.
- Makes timely decisions.
Client Focus:
- Demonstrates a commitment to excellence.
- Manages difficult or emotional client situations.
- Responds promptly to client needs.
- Solicits feedback to improve client care.
- Responds to requests for service and assistance.
Professionalism:
- Approaches others in a tactful manner.
- Reacts well under pressure.
- Treats others with respect and consideration regardless of their status or position.
- Accepts responsibility for own actions.
- Follows through on commitments.
Quality:
- Demonstrates accuracy and thoroughness.
- Looks for ways to improve and promote quality.
- Applies feedback to improve performance.
- Monitors own work to ensure quality.
Safety & Security:
- Observes safety and security procedures.
- Determines appropriate action beyond guidelines.
- Reports potentially unsafe conditions.
- Uses equipment and materials properly.
Written Communication:
- Writes clearly and informatively.
- Edits work for spelling and grammar.
- Varies writing style to meet needs.
- Presents numerical data effectively.
- Able to read and interpret written information.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit. The employee is regularly required to use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
The noise level in the work environment is usually moderate.
Requirements
QUALIFICATIONS
Education/ Certification:
- Must be licensed to drive in the State of Arkansas.
- Must have a high school diploma or GED
Experience/ Knowledge required:
- One year of successful experience in small group training or equivalent combination of education and experience.
- One year of successful experience in the horticulture or hydroponics industry.
Skills/ Abilities:
- Ability to communicate effectively and professionally with a wide variety of people.
- Strong organizational skills with attention to detail and accuracy.
- Basic computer skills which includes a working knowledge of database, word processing, spreadsheet, and Internet software.
- Ability to handle multiple tasks in a very busy environment.
- Ability to read and interpret documents such as safety rules, policies, and other company documents. Ability to write routine reports and correspondence.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standard situations.
TRAVEL REQUIREMENTS
- Minimal travel may be required for this position.
- ACCESS drivers are required to maintain a valid Driver’s License, current auto liability insurance and registration, a clean driving record, and physical ability to drive to local locations.
