Individual Giving Associate, Curators' Circle

The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever, these connections matter and are aligned with our values.
Inclusive: We strive to be a museum of many voices in dialogue.  
Passionate: We believe working with art is more than a job or trusteeship - it's a way of life.  
Brave: We are committed to approaching our work with courage and a sense of adventure, always ready to explore new perspectives.
Empathic: We aim to act like a person, not an institution. 
SFMOMA is a place for the infinitely curious to explore, support, and experience the art of our time. We believe that modern and contemporary art can influence the way we think, view the world, and embrace the many voices and perspectives around us. We aspire to foster an environment that elicits joy, nurtures a sense of belonging and purpose—where difference is seen as a strength, and every one is appreciated for their whole self.
Schedule: Full Time, 35 hours/week, at least three days working onsite

Under the direction of the Individual Giving Manager, Curators’ Circle, this position provides administrative support for Curators’ Circle, an upper-level annual giving program with yearly goal to raise $1.4 million in unrestricted support for SFMOMA’s general operations. Working in close collaboration with colleagues on the Major and Annual Giving team and throughout the Philanthropy department and museum, the Associate is a vital contributor to the program’s goal to maintain positive donor relationships and deliver best-in-field stewardship. The Associate performs administrative functions including gift tracking, renewal management, event support, volunteer leadership committee support, and benefit fulfillment for the museum’s most generous donors. 

The Individual Giving Associate, Curators’ Circle works closely with colleagues on the CRM Enterprise Services, Donor Events, Membership, Design, Email Marketing, Editorial, Visitor Experience, and Curatorial teams, as well as externally with trustees, committee members, volunteers, members, interns, and external vendors. Attention to detail, excellent communication skills, project management skills, ability to work under numerous overlapping deadlines, and a desire to create and maintain orderly systems are key qualities for this position.

Within the first 30 days, the Associate will have gained familiarity with SFMOMA’s systems, workflows, and donor programs while capably supporting the core administrative and database management tasks associated with the role.

Within the first 90 days, the Associate is able to work with increasing independence, demonstrating reliable attention to detail when managing regular renewals, donor communications, and supporting donor events.

By the end of one year, the Associate should be a trusted, self-sufficient member of the Philanthropy team who consistently delivers quality work, meets deadlines, strengthens donor relationships, and contributes meaningfully to the strategic planning of the Curators’ Circle program.

Responsibilities & Duties

Administrative

• Act as a front-line liaison for donors, taking phone calls and emails from members and prospects, drafting and processing correspondence, and other written materials.
• Provide excellent donor stewardship through the consistent management of benefit fulfillment and all related administrative tasks
• Manage regular cycle of renewals and solicitations for Curators’ Circle donors; including creating campaign appeal timelines, recognition lists, contribution forms, benefits information, and other enclosures, guiding colleagues in Curatorial, Design, Email Marketing, Major Giving, and on Annual Giving teams as appropriate.
• Coordinate Curators’ Circle Committee meetings including scheduling meetings, communicating with the committee, tracking RSVPs, arranging meeting rooms, IT and catering, building agendas and PowerPoint presentations, printing handouts and name plates, and taking and disseminating recaps to committee members.
• Provide logistical and administrative support for Curators’ Circle stewardship and prospecting events such as exhibition opening celebrations, benefit tours, curator-led tours, and other signature events, including invitation list management, mailings, tracking RSVPs, event logistics, staffing, scheduling and other support as needed.
• Produce quarterly Curators’ Circle email newsletter, gathering content, images, routing for approval, and deploying via email provider.
• Maintain Curators’ Circle and associated events calendars, keeping electronic calendars (internal and external) up to date.
• Provide clerical and administrative support to members of the Major and Annual Giving team as needed, including tracking, organizing, and submitting expense reimbursements; booking and managing donor benefit tours in Artifax; and event invitation list management.
• Provide administrative support for the Curators’ Circle travel program including assisting with tracking and soliciting prospective travelers, communicating trip information to members, and supporting logistic planning as appropriate.
• Perform other duties as assigned.

Database Management

• Manage timely and accurate gift processing, tracking, and acknowledgement.
• Generate regular reports to track revenue, membership, and other key performance indicators, and leverage Tessitura analytics for program insights.
• Manage the input and upkeep of donor plans and constituent records for Curators’ Circle and support the upkeep of Accessions, Contemporaries, SECA, Individual Restricted, and Legacy Giving Plans when applicable in Tessitura.
• Maintain donor and prospect records including database records in Tessitura, paper files, and electronic files.
• Maintain strict confidentiality regarding all aspects of the programs, such as donor and constituent information, department operations, and financials. Understands that they represent the museum and are expected to conduct themselves with discretion.
• Perform other duties as assigned.

Community

• Support the advancement of SFMOMA’s diversity, equity, inclusion, and access efforts by making the museum a welcoming place for everyone, both internally and externally.
• Work internally with CRM Enterprise Services, Donor Events, Membership, Editorial, Email Marketing, Design, Visitor Experience, and Curatorial departments, as well as externally with trustees, volunteers, interns, and external vendors, exercising discretion on highly confidential and sensitive information.
• Support the mission of SFMOMA and demonstrate a commitment to fostering creativity and embracing new ways of seeing the world.

Qualifications & Skills

• Undergraduate degree or comparable work experience.
• Minimum of two (2) years of experience in development position preferred
• Excellent support staff skills, including exceptional communication and interpersonal skills
• Prior experience in Tessitura or other Customer Relations Management (CRM) database software is preferred
• A demonstrated ability to produce detail-oriented work when performing a variety of work-related functions such as typing, proofreading, data entry, file management and calculations is required.
• Communicate effectively in person, on the telephone, and in writing with supervisors, staff, trustees, donors, and volunteers with grace and accuracy. 
• Ability to handle multiple projects and deadlines simultaneously in a fast-paced and busy environment.
• Ability to take initiative and work independently when needed, ask clarifying questions, and the capability to work with minimal supervision.
• Proficiency in all Microsoft Office Programs including Microsoft Word (including Mail Merge), Outlook, Excel, and PowerPoint.
• Proficiency in Customer Relations Management (CRM) database software (Tessitura preferred).
• Proficiency in Venue and Event Management software (Artifax preferred).
• Strong attention to detail.
• Demonstrate a genuine interest in fundraising in a nonprofit setting.
• Experience with standard office procedures and practices.
• Ability to work under pressure and against deadlines.

Working Conditions

• Ability to lift up to 40 pounds. Willingness to work flexible hours.
• Work schedule includes some evenings and local travel, as well as minimal weekends

Job posting open date: 5/1/26

All jobs posted will remain open for at least five business days.  

We encourage both internal and external candidates to apply within the initial open posting period as the application close date may or may not be extended beyond that initial period. Applications will not be accepted after a posting has been closed. 

Location: San Francisco, 151 3rd Street. 
Benefits: PTO, Medical, Dental, Vision, Flexible Spending Accounts, Pet Insurance, Life and AD&D Coverage, Disability Insurance, Mental Health and Wellness Benefits, Discount Programs, Pre-Tax Commuter Benefits, 403(b) Retirement Savings Plan, SFMOMA Membership, and more
At SFMOMA, we do not believe that any applicant can, or should, meet every qualification listed in a job posting. We are committed to welcoming applicants from all backgrounds and professional paths who are inspired to join a mission-driven, community-oriented organization grounded in inclusivity, passion, bravery, and empathy. 
If this describes you, we encourage you to apply. 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
SFMOMA is an equal opportunity employer that is committed to diversity, equity, inclusion, and accessibility. No person shall be discriminated against based on race, color, religion, gender, gender identity, age, genetic information, ancestry/national origin, marital status, disability, medical condition, HIV status, sexual orientation, veteran/military status, and any other category protected by federal of state law.
You may request reasonable accommodation if you are unable to or are limited in your ability to access job postings or provide additional information asked in the job posting.
You can request reasonable accommodation by contacting the People Team at talent@sfmoma.org.