Liability Claims & Recoveries Officer

 

Your career path could surprise even you, there's so much variety.

 

You’ll have the opportunity to use your expertise in communication, problem-solving, empathy and conflict resolution to help thousands of people every day.

 

 

In this role, you'll:

Work as part of a team that manages the end-to-end portfolio of Public Liability, Construction and Recovery claims. This role will see you managing claims from members of the public as well as assisting Transport with the submission of over excess insurance claims.

 

You will deliver quality, prompt and efficient service and advice to claimants, whilst ensuring compliance with regulatory requirement, policies, and procedures. You will also be responsible for maintaining effective relationships with internal stakeholders and ensure the implementation of strategies designed to reduce the turnaround time for processing clams.

 

For more information on this position and business unit, view the role description and information pack

 

About you

You’re an experienced Claims Manager, who has a great understanding of relevant insurance legislation and regulations.

 

You will have experience in liability, property and recoveries claims management in a large organisation or with an insurer.

 

You take pride in ensuring stakeholders have a positive experience and have the ability to build rapport quickly.

 

You are a problem solver, who can understand stakeholder requirements and resolve concerns quickly.

 

 

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

 

 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

 

Flexible work options may be available. Learn more via Flexible work options and policy  

 

Apply today 

 

Applications close 11:59 PM, Saturday 9th May 2026

 

For more information about this role, please contact JENNIFER.FOGARTY@TRANSPORT.NSW.GOV.AU.

 

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

 

Learn more about how to apply via Our recruitment process | Transport for NSW 

 

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