Job DetailsJob Location: Central Texas - Austin, TX 78744Position Type: Part TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: AnyJob Category: Customer ServiceEVENT SECURITY/EVENT STAFF (PT)
5 STAR Event Services is adding to our Security & Event Services team for future events in the Austin, TX metroplex.
Check out our current Event Calendar here: www.5starstaff.com/calendar
Description: Event Staff/Security Guards are responsible for the safety and comfort of all clients, guests and other employees.
Duties:
Enforce and uphold the integrity of public and private areas of the venue
Monitor entry and exit points to specific areas of the venue
Perform routine search procedures including bag searches and screening of guests and their tickets, bags, credentials, etc. prior to guest entry to ensure that no prohibited items enter the venue
Greet and direct guests to seating areas and various services
Maintain open and smooth access routes of patron/vehicle walkways
Receive and act on complaints from patrons according to policies and procedures
Enforce all policies and procedures throughout the facility and report any suspicious behaviors or activity
Aide in the direction of orderly evacuation of the building during emergencies
Provide security escorts per event requirements
QualificationsQualifications:
High School diploma or GED equivalent
At least 18 years of age
Reliable forms of communication and transportation
LEVEL 2 SECURITY: Texas Non-Commissioned Guard Card (Level II Training & Exam provided for free. All applicants are required to apply, pass exam, submit to fingerprinting, and criminal background check.)
Skills and Abilities:
A strong customer-service attitude and professional appearance
Possess excellent written and oral communication skills
The ability to understand and interpret credentials, documents, signs, rules, policies, and instructions
The ability to communicate effectively with clients, patrons and other employees
The ability to multi-task, cross-train and learn new skills quickly
The ability to remain calm and level-headed under high-pressure situations
Physical Requirements:
Full physical and mental dexterity with the ability to walk, stoop, kneel, crouch, hear, see and speak English clearly
The ability to walk and stand for extended periods of time (shift duration)
The ability to lift 25lbs.
Work Environment:
Elevated noise levels. Athletic and musical events can be very loud and employees must be prepared to be exposed to increased noise levels. Ear plugs are available upon request.
An energetic and fast-paced environment
Crowds
Working outdoor venues. Some of the events we work take place outside or in open-air venues, and take place rain or shine. Reasonable accommodations are made to assist with employee comfort when necessary (tents, rain ponchos, drinking water, etc.)
Evening and weekend work schedules. Many events take place in the evenings and on the weekends. Flexible availability is required.
Company: 5 STAR Event Services is a specialty Event Security/Staff provider specializing in the sports and entertainment industries. Since 2000, our security officers and event staff personnel have delivered industry leading service to fans at more than 40,000 events in Houston, Austin, and San Antonio, Texas. Our clients include MLS & NWSL Soccer, NCAA Football, NASCAR, Formula 1, MotoGP, AHL Hockey, G League Basketball, stadiums, arenas, theaters, symphonies, festivals, conventions + more.
Why We Work for 5 STAR:
- Exciting & Interesting Work - Community & Public Events
- Flexible Schedules!
- Sense of Connection - Team Structure: Together Everyone Achieves More!
- Competitive Pay - Get $ to be part of the Best Events!
- Not Just a Temp Job, Events Year Around!
- Develop Skills - Customer Service, Security & More!
- Have Fun! Get to Know Your City, Your Teams.
Visit our website: www.5starstaff.com
5 STAR Event Services · 501-1000 employees · Founded 2000 · DPS License # B09954 · Privately Held· Women's Business Enterprise - Equal Opportunity Employer
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